Job Description

Ciklum is looking for a Lead QE Delivery/Test Manager to join our team full-time inBrazil.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Lead QE Delivery/Test Manager, you'll become a part of a cross-functional development team engineering experience of tomorrow.

Responsibilities:

• Own end-to-end quality engineering delivery across multiple business verticals and technology initiatives
• Define and drive QE strategy, governance, testing standards, and delivery processes
• Manage test planning, execution, reporting, and release readiness activities across teams
• Establish quality metrics, dashboards, and executive-level reporting for stakeholders
• Lead stakeholder communication, status reviews, risk management, and issue resolution
• Coordinate with cross-functional teams including product, engineering, business, and delivery teams
• Ensure effective test coverage across functional, integration, regression, automation, and UAT activities
• Drive continuous improvement initiatives to enhance testing efficiency, quality, and delivery outcomes
• Mentor QA teams and provide leadership on testing best practices and processes
• Support Agile delivery models and ensure alignment with business objectives

Requirements:

• 10+ years of experience in Quality Engineering, QA leadership, or Test Management roles
• Proven experience managing end-to-end QA delivery across multiple teams and applications
• Strong experience with QE governance, reporting, metrics, and stakeholder management
• Experience leading large-scale testing initiatives and delivery programs
• Strong understanding of functional, automation, integration, and regression testing practices
• Excellent communication, leadership, and problem-solving skills
• Experience working with distributed teams and PST-aligned working hours

Desirable:

• Experience in retail and eCommerce domains
• Experience managing digital transformation or enterprise application testing programs
• Familiarity with omnichannel retail, order management, POS, and customer-facing platforms
• Experience with Agile/Scrum delivery methodologies
• Experience driving quality engineering maturity and process improvements

What’s in it for you?

• Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance and mental health programs, 5 undocumented sick-leave days per year
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Long-term employment with 20 working-days paid vacation and local bank holidays
• Flexibility: 100% remote work mode
• Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

As we expand into Latin America, every Ciklumer is helping to shape our story. Collaborate with seasoned experts and make a global impact backed by two decades of industry leadership.

Explore, empower, engineer with Ciklum!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

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