Job Description

About Us

iCrossing is a Hearst-backed marketing and technology partner built for how brands grow today. As outcomes architects, we bring together strategy, media, experience, engineering, data, and AI to build connected digital systems that improve performance, strengthen customer experiences, and support measurable business growth.

Our work is grounded in data-backed strategy, modern digital visibility, and connected execution. We help brands perform now while transforming for what’s next, designing the platforms, content, media, and operating models that help them move faster, learn smarter, and scale what works.

At iCrossing, you’ll work with teams across marketing, technology, and experience to solve complex client challenges with strategic breadth and executional depth. As part of Hearst, we combine agency agility with access to powerful data, insights, audiences, content, and technology capabilities.

About this job

As a iCrossing QA Lead, you’ll lead a test team consisting of manual and automation engineers for one of our biggest clients. You will have an opportunity to lead a QA team and the QA activities for the project in a distributed, engaging environment.

This role is based in NYC or Chicago and requires on-site attendance a minimum of two days per week. Our in-office policy is currently Tuesday and Wednesday with additional days where required.

What you’ll do

• Coordinate QA activities between the teams (Delivery, Creative, Technology etc.) and with clients and external partners involved.
• Work closely with the delivery management and technology teams to define and estimate test scope, methods, timelines and activities for upcoming Agile Sprints.
• Utilize existing testing tools for test management and test automation (Testrail, Selenium, TestNG and Postman).
• Review project documentation and business requirements to identify testable/not testable areas and oversee development of the test cases required to support the project.
• Review test execution results and provide execution progress reports and test result reports to project management, technology teams and client stakeholders.
• Work with delivery management to ensure the QA team is following defined processes and best practices.
• Function as a subject matter expert on expected site functionality and requirements.

Who you are

• Expert in planning and estimating QA activities required for the project within an Agile team environment.
• Ability to manage QA resources on planned activities (such as test case development, test execution, defects reporting etc.).
• Proficiency in analyzing and identifying gaps in project documentation, identifying testable/not testable areas.
• Proficiency with testing tools and methods (Selenium Webdriver Test NG, Postman and Testrail).
• Proficiency in generating test development/execution progress reports and test result reports.
• Knowledge of web technologies, web design, internet protocols, operating systems, and relational databases.
• Working experience with manual testing on different platforms (Mobile, Tablet, Desktop).
• Working experience using functional web testing and debugging tools such as Firebug, SoapUI, Charles HTTP Proxy, etc.

Great if you also have:

• Experience with Adobe Experience Manager.
• Working knowledge of web accessibility and accessibility testing tools.
• Experience in automobile, tire, and auto parts markets.

The estimated hourly range for this position in Chicago is between $69 and $81. For New York City, the estimated hourly range for this position is between $77 and $91. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.

Benefits (What We Offer)

• Work with the Best Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
• Grow Your Skills Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
• Work-Life Harmony Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
• Foster Connection & Belonging Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
• Wellness First Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
• Plan for Your Financial Future Enjoy competitive financial perks, including a 401(k) plan with a generous company match