Job Description

UserWise is seeking a Lead QA Engineer to join our fast-paced Live Operations team for a large international publisher. You will lead a team of QA engineers, develop and implement testing strategies, and collaborate with cross-functional teams to deliver high-quality software solutions. This role requires a strong technical background, excellent leadership skills, and a deep understanding of software testing methodologies. This is a hands-on role with the lead participating in most QA activities.

About UserWise

We are dedicated to transforming the gaming landscape through our S-tier team of industry veterans, talented game developers, and innovative designers. Headquartered in the USA, our multinational team brings a wealth of experience and a deep understanding of the gaming industry to every project. We begin by conducting thorough game analyses, pinpointing strengths and areas for improvement across design, gameplay mechanics, user interfaces, and monetization strategies. From there, we craft tailored growth strategies that include feature development, monetization optimization, and engaging content updates. Powered by our cutting-edge LiveOps platform, we enhance in-game experiences, drive player engagement, and maximize revenue for studios. Our commitment to excellence ensures that we regularly deliver fully tested updates that bring your game closer to its ultimate vision. Join us in shaping the future of gaming!

Responsibilities

Leadership & Team Management

• Lead, mentor, and manage a team of QA engineers, fostering a culture of quality and continuous improvement.
• Assign tasks, set priorities, and manage team resources to ensure timely and effective project delivery.
• Conduct performance evaluations and support professional development of team members.

Game Testing

• Play and test games in various stages of development to identify and document bugs, glitches, and other issues.
• Execute test cases and analyze results.

Bug Reporting

• Report bugs and issues in a clear, concise, and detailed manner.
• Work closely with developers to reproduce and resolve issues.

Test Planning and Design

• Develop and execute comprehensive test plans and test cases based on game requirements and specifications.
• Design, create, and manage test environments for different types of testing (functional, regression, performance and related).

Collaboration

• Collaborate with developers, and a Project manager to understand game features and mechanics.
• Provide feedback and suggestions for game improvements based on testing results.

Documentation

• Document test procedures, results, and any issues encountered during testing.
• Maintain up-to-date records of testing activities and progress.

Google Play/App Store/Discord Reviews

• Keep a close eye on store reviews and highlight the important ones to the management.
• Keep an close eye on discord feedback from players and highlight them.

Analytics/Product Health

• Test all design analytics.
• Keep a check on product health by daily looking at crash logs and important KPIs.

Continuous Improvement

• Stay updated with the latest testing methodologies, tools, and industry trends.
• Participate in QA team meetings and contribute to the continuous improvement of QA processes.

What We Offer

• Opportunity to collaborate with top international gaming studios including PeopleFun, Halfbrick, AppLovin, and more.
• A chance to shape QA strategy and lead a high-impact team in the global gaming industry.
• Career growth & mentorship opportunities in a fast-paced, innovative environment.
• Exposure to cutting-edge LiveOps practices, advanced analytics, and modern QA tools.
• A supportive, multinational team culture that values innovation, collaboration, and continuous learning.

Requirements

• Bachelor’s degree in Computer Science or a related field.
• 7+ years of experience in QA with strong programming skills in Python or Java.
• Proficiency with tools such as Postman, Jira, BrowserStack, and GitHub CI/CD pipelines.
• Experience with A/B testing and analytics validation.
• Strong attention to detail and analytical problem-solving skills.
• Excellent English communication skills (written and verbal).
• Knowledge of the game development lifecycle and experience leading QA teams.

Benefits

• Market competitive, tax-free USD salaries
• Private Health Insurance
• Paid Time Off
• Performance Bonus
• Annual Performance Reviews