Our advanced manufacturing sets us apart – we set the lowest tolerances and highest production values to develop machines that not only perform better, but are built better too. Perfectly crafted and pleasing to engage with.
As Lead QA Engineer, you’ll take on a high‑impact role in our in-house manufacturing facility. Acting as the key connector between factories, customers, and material suppliers, you’ll shape how quality is delivered end‑to‑end—from raw materials to finished motors in the field.
You’ll be empowered to champion the voice of the customer, lead complex quality investigations, and drive meaningful, long‑term improvements across the supply chain. This role offers broad exposure to manufacturing, supplier management, and customer engagement, with real ownership over outcomes. As our quality scope continues to expand, you’ll help elevate our standards, strengthen cross‑functional collaboration, and play a visible role in shaping future quality processes—making it an ideal opportunity for someone seeking growth, influence, and hands‑on leadership.
1. Be the Voice of Quality & the Customer
Act as the primary quality interface between factories, customers, and suppliers
Lead Voice of Customer (VoC) 8D investigations from issue identification to closure
Manage RMAs and corrective actions to ensure timely, effective resolution
Present customer quality performance and insights to stakeholders
2. Drive Operational and Supplier Excellence
Ensure motor specifications and quality standards are consistently achieved
Own raw material and supplier‑related quality issues, working directly with suppliers to resolve root causes
Conduct on‑site quality verifications at contract manufacturer locations where needed
Drive continual improvement initiatives to reduce PPM defect rates
3. Strengthen Systems, Processes & Governance
Oversee end‑to‑end RMA workflows with contract manufacturers
Maintain accurate QA records, QSI, CoC, and SAP (DDM Motors) data integrity
Create, update, and standardize Operating Procedures and Work Instructions
Build scalable quality practices that support long‑term growth
This role is designed to groom you within the quality team - offering mentorship, cross‑functional exposure, and increasing scope of responsibility to prepare high performers for career progression within the organisation.
A Bachelor’s degree in Engineering, Quality Assurance, or a related discipline
Solid experience in quality engineering, ideally within motor or electronics manufacturing
Proven capability in 8D problem solving, Voice of Customer methodologies, RMA, and CAR processes—demonstrating readiness to lead complex quality issues
Hands‑on experience working directly with suppliers to resolve raw material quality concerns and influence improvement at the source
Strong working knowledge of SAP QA modules and disciplined document management
Clear, confident communication skills with the ability to lead discussions, influence outcomes, and present to senior stakeholders
A collaborative mindset and the ambition to build strong relationships across internal teams, customers, contract manufacturers, and suppliers
Willingness to travel to supplier and CM sites as part of developing end‑to‑end quality leadership exposure
Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition. #LI-AK
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake.
Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas.
Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics.
Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award.
The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.
