Job Description

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.

Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.

Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.

By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless.

Join us.

About the Team

Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities

Manage end-to-end product development lifecycles (concept to launch and iteration) for consumer-facing digital media products to improve the content eco-system and limit the distribution of negative content on the platform.

Oversee analysis of platform data, user feedback loops, and content consumption trends to identify potential safety vulnerabilities and ensure product safety solutions align with user expectations and competitive market dynamics.

Translate market research, user insights, and business objectives into a clear safety product roadmap and detailed technical requirements to build effective and scalable features and auto-moderation solutions.

Define, monitor, and leverage success metrics to rapidly iterate features, validate optimizations and support data informed strategy decisions that continuously improve community safety and the user experience.

Drive regular competitive market research to benchmark product safety strategies against industry standards and identify innovation opportunities.

Mentor junior-level team members.

Qualifications

Must have a Master's degree or foreign equivalent degree in Business Administration, Management, Analytics (any), Data Science, Marketing, Statistics, or a related field, and 3 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Business Administration, Management, Analytics (any), Data Science, Marketing, Statistics, or a related field, and 5 years of post-bachelor’s, progressive related work experience.

Of the required experience, must have 3 years of experience in each of the following:

Copyright platform industry;

Project management, including collaborating with cross-functional teams to design, develop, and implement data-driven business strategies;

Planning and facilitating user interviews, usability research, usability tests, and A/B tests to validate content decisions;

Building and managing user feedback loop, including triaging, quantifying, and prioritizing user pain points, usability issues, and feature requests;

Utilizing Product Opportunity Evaluation Matrix and Customer Journey Map to analyze customer requirements; and

Interfacing directly with business leaders and stakeholders to present product or project documents, including strategy, timeline, and status documents.

Travel Requirement: International travel required up to 10%.

Employer: TT Commerce & Global Services LLC

Type: Full time, 40 hours/week

Location: San Jose, CA

Salary Range: $228000 - $374000 per year

To Apply, click the apply button below. Contact lpresumesttc@tiktok.com if you have difficulty submitting resume through the website.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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