The Lead Product Manager – AI Solutions role is a hands-on, individual contributor position that drives the definition and execution of AI-first and AI-enabled product capabilities within a defined product area. This position owns the end-to-end lifecycle for features and capabilities, partnering closely with engineering, UX, tax research, security & governance, and go-to-market teams to translate customer needs, market insights, and technical possibilities into clear product requirements and delivered outcomes. The role contributes meaningfully to AI product strategy and roadmap execution by ensuring AI capabilities are customer-ready, continuously improving, and delivering measurable business impact.
Required Qualifications
- Minimum of 3 years of hands-on AI product experience commercially launching AI-driven and data-intensive product capabilities.
- Define clear product requirements for AI‑powered capabilities and AI‑enabled integrations, with explicit expectations for evaluation criteria, and feedback mechanisms built into the roadmap.
- Partner closely with engineering teams on model evaluation, experimentation, and tuning, to identify opportunities for iterative improvements, and assess release readiness.
- Drive the continuous evolution of AI features by identifying gaps through customer feedback, usage metrics, AI performance signals, and translating those insights into sequenced roadmap investments and delivery milestones.
- Curate and maintain a capability‑level AI roadmap for assigned AI features and core capabilities, prioritizing incremental improvements that drive quality, trust and customer value.
- Metrics-driven product delivery, including defining success metrics, assessing outcomes, and using findings to guide iteration.
- Experience applying responsible AI principles, including traceability, privacy, security, bias awareness, transparency, and auditability within owned capabilities.
- Clear, structured communication skills, conveying priorities, trade-offs, risks, and progress to cross-functional stakeholders.
AI Fluency: this role requires practical, hands-on AI fluency. The ideal candidate will be comfortable operating directly in the AI product development lifecycle:
Preferred Qualifications
- Bachelor’s degree in business, engineering, or a related field. Equivalent combination of education, training, and relevant professional experience accepted in lieu of a formal degree.
- Some experience mentoring or coaching junior product owners on AI fluency and product development practices.
Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.
Pay Transparency Statement:
US Base Salary Range: $157,900.00 - $205,400.00
Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.
In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.
Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.
*In no case will your pay fall below applicable local minimum wage requirements
The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before. This complexity demands intelligent solutions that enable businesses to satisfy tax obligations and support growth opportunities.
The Trusted Leader in Tax Technology
We're Vertex (VERX). A pioneer in tax automation for more than 40 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply and grow with confidence.
Our software, content and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide.
We partner with the world’s most respected companies and harness their strengths to deliver the best tax technology solution to businesses across the globe. We integrate with key technology partners that span ERP, CRM, procurement, billing, POS and e-commerce platforms. We also work closely with over 50 tax, accounting and consulting firms to provide the integrated tax technology solutions.
Our culture is the foundation of everything we do, guided by a common purpose to build trusted relationships at work, in business and in our communities. We strive to be a values-driven employer of choice who attracts, retains and inspires talented professionals to achieve their full potential. We employ over 1,100 full-time professionals today in the US, Europe and Brazil.
