Job Description
Location:
Cape Town |
Work Type:
Hybrid |
Job ID:
J107191
About our client:
Our client is a fast-growing online business based in South Africa. They are obsessive about their high performance yet collaborative culture and are looking for leaders to join their dynamic team. They think big, move fast, take ownership and are used to winning. They are lucky to be surrounded by colleagues who are experts in their field, working together to create a world class brand.
What you will be doing:
Define, own, and execute product roadmaps for assigned domains, ensuring alignment with business priorities and effectively communicating progress, trade-offs, and outcomes to all stakeholders.
Lead cross-functional product squads through the entire product lifecycle (discovery, delivery, iterative improvement) using agile methodologies.
Establish and own clear KPIs and measurable outcomes, explicitly tying all team prioritisation to moving defined metrics and regularly demonstrating business impact through data analysis.
Actively contribute to the product culture, mentor Product Managers, and ensure squads clearly understand the 'what' and 'why' behind development efforts.
Own the product roadmap for buying tools, including PO creation, supplier management, open-to-buy, inbound ordering, and streamlining stock flow from supplier to warehouse.
Own the product catalogue capability (setup, attributes, content, taxonomy) and deliver features for real-time stock and availability visibility across all sales channels.
Own the end-to-end pricing capability, including dynamic pricing, promotional pricing, markdown management, and collaborating on pricing experiments.
Own the complete payment experience, including checkout, various payment methods (BNPL, EFT, etc.), failure recovery, and driving significant payment conversion improvements through A/B testing and UX optimization.
Lead the product strategy for order fulfilment (last-mile delivery) and returns, aiming to improve on-time delivery, SLA adherence, and customer communication.
Define and deliver self-service features (e.g., order tracking, returns initiation) to reduce contact centre load, and drive improvements to reduce manual effort and enhance data quality across domains.
What our client is looking for:
Minimum 7 years in Product Management, with proven success in e-commerce, retail technology, or commerce platform development.
Strong commercial acumen, proficiency in data-driven decision-making, analytical problem-solving, and AI-Native product development.
Highly collaborative, low-ego, and capable of managing multiple workstreams and diverse stakeholders in a fast-paced environment.
Excellent communication skills, including writing clear PRDs, presenting to executives, and facilitating cross-functional workshops.
Requirements
Lead Product Manager, e-commerce, retail technology, Cape Town, hybrid, agile methodologies, product roadmaps, KPIs, data-driven, commercial acumen, AI-Native product development, payment optimization, order fulfilment, dynamic pricing
