The Tax Digital Transformation & Innovation practice at BDO USA drives the success of our business through intuitive and human-first digital experiences that our employees and clients engage with. We're elevating the way tax professionals deliver services to our clients and the way we help them manage their taxes and tax strategies.
The Product Design Manager plays a key role in shaping and delivering high quality digital experiences across our tax products and platforms. This role partners closely with product and technology teams to translate defined strategies into thoughtful, usable designs for complex, data heavy tax solutions. The ideal candidate brings strong hands on design expertise, sound judgment, and a user centered mindset, with experience simplifying complex workflows into intuitive experiences.
This role focuses on design execution, collaboration, and continuous improvement, while contributing to broader design standards and practices across the Tax Digital Transformation & Innovation organization.
Job Duties:
• Partners closely with Product Owners, Development/Fusion and other stakeholders to translate product strategy and requirements into user centered design solutions
• Leads design workstreams for assigned products or features, supporting zero to one initiatives as well as iterative enhancements
• Designs intuitive and user-friendly interfaces and experiences for complex and technical tax products, grounded in human-centered design principles
• Creates and maintains wireframes, storyboards, user flows, process flows, prototypes, and visual designs to clearly communicate interaction and design intent
• Conducts and supports user research and usability testing, synthesizing findings and applying insights to improve designs
• Collaborates with senior design leaders to apply and evolve design system components, guidelines, and best practices
• Presents design concepts and recommendations to product teams and stakeholders, incorporating feedback effectively
• Contributes to the continuous improvement of design processes, tools, and ways of working
• Advocates for human centered design within product teams, ensuring user and client needs are represented throughout the delivery lifecycle
• Supports Tax Digital Transformation & Innovation initiatives through strong design execution and cross team collaboration
• Other duties as required
Supervisory Responsibilities:
• Acts as a career advisor and mentor as assigned
Qualifications, Knowledge, Skills, and Abilities:
Education:
• Bachelor’s degree required; focus in Design, Human-computer Interaction, computer science, information science, graphic design, interaction design, industrial/product design preferred. OR High School Diploma and ten (10) or more years of experience in digital product UI/UX design, that included human-centered design solutions, required
• Bachelor’s Degree in Design or Human-Computer Interaction, preferred
Experience:
• Eight (8) or more years of experience in product design, required
• A strong portfolio showcasing expertise in product design and simplifying the user experience for complex products, preferred
• Expertise designing data-driven interfaces, preferred
• Cross platform web and mobile application design, preferred
• Experience with user research and usability testing methods, preferred
License/Certifications:
• Certification in UX Design or Interaction Design, preferred
Software:
• Expert level experience in design and prototyping tools (e.g., Sketch, Adobe Creative Suite, InVision, and Figma), preferred
• Experience in collaborating with product management and engineering teams through Azure DevOps, preferred
• Proficient in design prototyping and storytelling, preferred
Proficient in Proficient in Microsoft Office 365 Microsoft Office 365
Language:
• N/A
Other Knowledge, Skills, & Abilities:
• Knowledge of leading practices in conducting user research and usability testing, with a data-driven approach to design
• Strong communication and collaboration skills, with the ability to work effectively across different teams and disciplines
• Excellent knowledge of leading practices in design and management of a design function
• Strong problem-solving skills
• Ability to collaborate with other designers, developers, product managers and end-users
• Strong organizational skills, especially the ability to meet project deadlines with a focus on details
• Strong knowledge of human centered design
• Excellent understanding of the full mobile and web development process, including design, development, and deployment
• Strong knowledge of accessibility requirements for designs
• Ability to work in a deadline-driven environment and handle multiple projects simultaneously
• Ability to effectively lead a team of product design professionals and delegate work assignments as needed
• Ability to encourage team environment on projects and contribute to the professional development of assigned personnel
• Ability to successfully interact with professionals at all levels
At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.
Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.
BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.
We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.
Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more!
*Benefits may be subject to eligibility requirements.
Equal Opportunity Employer, including disability/vets
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At BDO, our success is measured by what we achieve together. As a leading provider of audit, tax, and advisory services, we put people first cultivating a conscious, caring corporate culture that empowers our professionals and clients to thrive. Our commitment to excellence drives us to deliver innovative solutions, actionable insights, and trusted guidance for middle market businesses and global organizations.
We help clients navigate complex financial, regulatory, and operational challenges, unlocking growth and value at every stage. By fostering a collaborative environment, we support the development of our people, the success of our clients, and the betterment of our communities. BDO’s insight-driven perspectives and tailored assurance, tax, and consulting services enable companies to move beyond business as usual—achieving exceptional outcomes.
BDO is the brand name for the BDO network and each of its independent member firms. BDO USA, P.C., a Virginia professional corporation, is the U.S. member of BDO International Limited, a global network of trusted advisors dedicated to helping businesses succeed.
