Job Description

Senior Lead Product Designer

About the Role

We are seeking a Senior Lead Product Designer to define and drive the vision, strategy, and execution of a large-scale enterprise platform transformation. This role will lead the design of a next-generation operations platform that supports fulfillment, inventory management, and retail operations workflows across complex enterprise environments.

As the dedicated design leader for a multi-year initiative, you will shape how frontline employees interact with critical operational tools and processes. You will partner closely with Product Management, Engineering, and business stakeholders to create scalable, intuitive experiences that improve efficiency, productivity, and operational excellence.

This is an opportunity for a strategic thinker who thrives in ambiguity, influences product direction, and enjoys solving complex systems and workflow challenges at enterprise scale.

Key Responsibilities

Product Strategy & Vision

• Define and drive the long-term design vision and experience strategy for a complex enterprise operations platform.
• Influence product roadmap decisions through customer insights, design thinking, and operational expertise.
• Translate business objectives and operational needs into actionable product and experience strategies.
• Reimagine workflows and future-state experiences rather than simply replicating existing tools and processes.
• Prioritize design opportunities and tradeoffs while balancing user, business, and technical considerations.

Experience Design Leadership

• Lead end-to-end design efforts across major platform capabilities and product areas.
• Create user journeys, workflow maps, service blueprints, wireframes, prototypes, and high-fidelity designs.
• Simplify complex operational processes into intuitive and scalable user experiences.
• Design solutions that support employees across multiple devices, locations, and work environments.
• Ensure a consistent and cohesive experience across a growing platform ecosystem.

Research & Discovery

• Drive strategy and design decisions through user research, usability testing, field observations, and data analysis.
• Partner directly with operational stakeholders and frontline users to understand workflows, pain points, and opportunities.
• Identify and prioritize opportunities to improve efficiency, accuracy, and employee productivity.
• Transform research findings into recommendations that shape product strategy and investment decisions.

Cross-Functional Collaboration

• Collaborate closely with Product Managers, Engineers, and business leaders to define and deliver innovative solutions.
• Facilitate workshops, design reviews, alignment sessions, and strategic discussions.
• Build consensus among diverse stakeholder groups while advocating for user-centered outcomes.
• Present design rationale, insights, and recommendations to Senior leadership and executive stakeholders.
• Partner with engineering teams to ensure solutions are feasible, scalable, and delivered with high quality.

Design Leadership & Influence

• Provide mentorship, coaching, and guidance to designers and cross-functional teams.
• Lead design critiques and foster strong design thinking practices.
• Contribute to design operations, frameworks, standards, and best practices.
• Help evolve design systems and scalable experience patterns.
• Drive alignment and influence across teams to elevate product quality and design maturity.

Required Qualifications

• 8+ years of experience in Product Design, UX Design, Experience Design, or related fields.
• Proven experience defining and driving long-term product and design strategy for complex enterprise platforms.
• Demonstrated success leading large-scale digital transformation or platform modernization initiatives.
• Experience influencing roadmap decisions and prioritizing design tradeoffs in ambiguous problem spaces.
• Strong portfolio showcasing systems thinking, workflow optimization, service design, and end-to-end product execution.
• Expertise in user-centered design methodologies, information architecture, interaction design, prototyping, and research synthesis.
• Strong collaboration skills with Product Management, Engineering, and business stakeholders.
• Outstanding communication, storytelling, facilitation, and stakeholder management abilities.
• Experience presenting to Senior leaders and influencing strategic business decisions.

Preferred Qualifications

• Experience designing products for retail operations, logistics operations, inventory management, supply chain management, fulfillment, or workforce operations.
• Experience with enterprise platforms, internal tools, and operational systems.
• Background leading initiatives that consolidate multiple workflows, products, or systems into a unified platform experience.
• Experience working within large, matrixed organizations.
• Knowledge of service design methodologies and operational workflow design.
• Experience contributing to or leading scalable design systems and design operations practices.
• Demonstrated ability to mentor, coach, and influence across teams and organizational levels.

What Success Looks Like

• Establish and communicate a compelling long-term vision for a unified enterprise operations platform.
• Improve operational efficiency and user productivity through thoughtful experience design.
• Influence product strategy and roadmap decisions through research, customer insights, and systems thinking.
• Drive alignment among stakeholders around strategic priorities and experience outcomes.
• Support successful platform adoption and rollout across multiple phases and user groups.
• Elevate design quality, consistency, and user-centered practices across the organization.

Why Join

• Lead a highly visible, strategic product initiative with enterprise-wide impact.
• Shape the future of operational experiences for thousands of users.
• Influence product direction and business outcomes through design leadership.
• Partner closely with executive stakeholders and cross-functional leaders.
• Help build scalable design practices, systems, and standards for a growing product ecosystem.
• Work in a collaborative, design-driven environment focused on innovation and customer impact.

Job Type & Location

This is a Contract position based out of Seattle, WA.

Pay and Benefits

The pay range for this position is $95.00 - $100.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Seattle,WA.

Application Deadline

This position is anticipated to close on Aug 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.