ACG World

Lead, Process Technology Support

ACG World  •  Shirwal, IN (Onsite)  •  1 hour ago
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Job Description

Position Title: Lead- Process Technology & Support

Job Objective -

To provide technical expertise in pharmaceutical process technology, process development, scale-up, process optimization, equipment commissioning, troubleshooting, and customer technical support, predominantly involving Fluid bed equipment. The role works closely with Customers, Sales, Engineering, Service, Automation, R&D, Production and cross-functional teams to ensure successful implementation and optimization of pharmaceutical processing solutions.

Primary responsibilities -

  • Develop and optimize pharmaceutical processes involving High Shear, Dry and Fluid Bed Granulation, Fluid bed Drying, Wurster Coating, Tangential Granulation and Coating, Hot Melt Granulation, Tablet Coating, etc
  • Execute laboratory, pilot and commercial-scale trials and support technology transfer and scale-up activities.
  • Lead/support FAT, SAT, commissioning, qualification and start-up of processing equipment at customer sites.
  • Provide technical troubleshooting, root cause analysis and CAPA for process, equipment, automation and instrumentation issues.
  • Act as technical interface with customers and support process demonstrations, validation and technical discussions.
  • Collaborate with Sales, Engineering, Service, Automation, Quality and Production teams for project execution and problem resolution.
  • Prepare technical reports, trial reports, case studies, SOPs and best-practice documents.
  • Drive continuous improvement, productivity enhancement, customer satisfaction and competitor benchmarking initiatives.
  • Support business development through technical solutions, aftermarket opportunities and spares generation.

Key Result Areas

  • Successful execution of customer trials, commissioning and qualification activities.
  • Timely resolution of customer technical issues.
  • Successful process scale-up and technology transfer projects.
  • Improvement in process performance and customer satisfaction.
  • Generation of business opportunities in Pharmaceutical, Food, Feed, Nutraceutical and Chemical sectors.
  • Development of technical solutions, case studies and standardized best practices

Key Interfaces

Internal Interfaces

External Interfaces

  • Cross-functional collaboration: Working with internal CFT groups like Sales, Automation & Controls, Design, NPD, QAC, Aftermarket or operations
  • Pharma Companies
  • Non-Pharma Companies
  • Educational Institutions / University

ACG Persona

Persona

Level

Competency

Level

Entrepreneur

Practitioner

  • Strong knowledge of pharmaceutical solid dosage manufacturing processes.

Strong

Builder

Practitioner

  • Hands-on expertise in Fluid Bed Processor, High Shear Granulator, Wurster, Tangential, Rotor, Hot Melt, Tablet Coating, Roller Compactor .

Proficient

Innovator

Strong

  • Experience in handling Onco products using various containment solutions

Proficient

Nurturer

Proficient

  • Knowledge of scale-up, DOE, process validation and technology transfer.

Strong

Integrator

Strong

  • Strong troubleshooting, RCA and CAPA management skills.

Strong

Partner

Proficient

  • Excellent customer-facing, Communication and technical report writing skills.

Proficient

Educational and Experience Requirements

Minimum Requirement

Desired

Level of Education

  • B. Pharm or equivalent
  • M. Pharm or equivalent

Experience

A technically strong pharmaceutical professional with 12 to 14 years of experience in manufacturing, process technology, technology transfer, scale-up and customer-facing technical support.

The candidate should independently lead process trials, commissioning activities, troubleshooting projects and technical discussions with domestic and international pharmaceutical customers.

A technically strong pharmaceutical professional with 10-12 years of experience in manufacturing, process technology, technology transfer, scale-up and customer-facing technical support.

The candidate should independently lead process trials, commissioning activities, troubleshooting projects and technical discussions with domestic and international pharmaceutical customers.

ACG World

About ACG World

ACG is the world’s largest provider of integrated manufacturing solutions for pharmaceutical and nutraceutical companies focused on oral solid dosage medicines.

For sixty-five years, we have served as a global partner to manufacturers across more than 130 countries, uniquely unifying every critical element of the oral solid dosage manufacturing ecosystem.

Our expertise supports the full spectrum of end-to-end encapsulation and tabletting. Our comprehensive portfolio spans from gelatin and HPMC empty capsules, encapsulation machines, and blister packaging materials, to granulation, tablet compression, and coating machines, through to blister packaging, cartoning, inspection machines, and track & trace systems.

Innovation and advanced manufacturing are central to how we operate. Our packaging materials facility in Shirwal, India was recently inducted into the World Economic Forum’s Global Lighthouse Network, following the earlier recognition of our Pithampur capsules manufacturing facility in 2023.

We believe that our integrated view of manufacturing is the best approach to uniting seamless production with fully accountable service, and ultimately ‘making it better’.

Industry
Chemicals & Materials
Company Size
1,001-5,000 employees
Headquarters
Mumbai, India, IN
Year Founded
Unknown
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