Job Description

The Hilton Phoenix Resort at the Peak is looking for a FT - Lead Pool Tech to join our amazing Property Operations Team!

**Hours: AM & PM - including weekends and holidays**

**Summary of Benefits**

• Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton
• Flexible Schedules
• Career Growth & Development
• Insurance Benefit Available for both Full Time and Part Time Team Members
• 401k Plan and Company Match Program
• Vacation Pay / Sick Pay – Full Time and Part Time Team Members
• Holiday Pay – Full Time Team Members
• Amazing Recognition Programs/Giving Back – Community Outreach
• Trip Reduction Program – Resort off a Main Bus Line
• Tuition Reimbursement
• $2.00 – Team Member Lunch Program
• $300 Referral Program

To maintain all pools and spas resort wide ensuring an attractive and well maintained facility. Have the ability to perform various tasks related to the trade. This includes the knowledge and skills to maintain water balance chemistry, repair pumps, motors, filters, and piping repairs.

ESSENTIAL JOB FUNCTIONS:

• Inspect and perform maintenance tasks daily to ensure all pools and spas are clear in appearance and proper water balance is maintained. Check all equipment components for proper operation. This requires the individual to be able to visually inspect and detect items needing repair and requires knowledge in the trade.
• Detailed record keeping in English is required for logs and inspection
• Maintain pool inventory of supplies needed to perform job function. Prepare requisition for purchase, as required department managers must approve all purchases.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the resort.

• Report major repairs and items which cannot be repaired to the supervisor for further action and if necessary, place a suite out of order.
• Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 80 lbs., climb ladders up to 40 feet high and reach in all directions, often times overhead. Must be able to receive instructions and communicate progress of work assignments.

EXPERIENCE: Basic experience in maintenance trades, including electrical, plumbing, and mechanical. CPO certification and/or First Aid Training preferred

SAFETY REQUIREMENTS

Persons working in this job may be exposed to conditions that require the use of the following personal protective equipment:

• Apron
• Hard Hat
• Chemical Gloves
• Leather Gloves
• Dust Mask
• Respirator
• Ear protection
• Rubber Boots
• Electrical Gloves
• Safety Lockout
• Electrical Test Equipment
• Safety Glasses
• Equipment Guards
• Face Shield
• Fire Extinguisher
• Welding Goggles
• Fuse Pullers
• Welding Shield
• Goggles
• Steel Toe Shoes

Team Members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your supervisor

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate