Job Description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

Be the first point of care that truly makes a difference. Join us as a Lead Patient Service Specialist and help shape an exceptional patient experience from the moment they walk through the door.

What's Available:

• 1.0 FTE (40 hours/week)

• Schedule: Monday–Friday, 10‑hour day shifts; rotating hours between 6:00 AM–5:00 PM with one weekday off

• Weekend Rotation: Once every 9 weeks, 6:30am- 5pm

• Holidays: Rotating

• Location: On‑site in La Crosse, WI and Onalaska, WI

What you will do:

• Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top level customer service.

• Partner with a team of providers, medical professionals and managers who are here to support your success and that of our patients in their health journeys.

What you will get:

• Starting pay of $19.86/hour + more for experience!

• Shift, weekend, and holiday differentials

• Support to grow in your career with access to our Career Development Center and Tuition Investment Program

• Top-rated retirement plan and healthcare benefits

• Departmental leadership that supports you as you do your best work.

• Work/Life balance to love what you do and where you live.

What you need:

• High School Diploma or equivalency

• 2 years in a Patient Services Specialist position or related work experience

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

I f you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer