Adventist Health

Lead Patient Access Representative (Onsite)

Adventist Health  •  Lodi, CA (Onsite)  •  15 hours ago
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Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Coordinates the day-to-day activities and management of patient and outpatient access services, such as pre-registration, registration, admissions, payment collection, and other functions. Assumes responsibility for communication systems within departments. Provides guidance to staff within the latitude of established work area and policies. Works on assignments that are considerably difficult requiring judgment in resolving issues or in making recommendations. Works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use.

Job Requirements:

Education and Work Experience:

  • High School Education/GED or equivalent: Preferred
  • Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
  • Five years' relevant experience: Preferred

Essential Functions:

  • Maintains confidentiality of all information related to medical staff and patients, paying close attention to HIPAA compliance and information related to employees and other information as appropriate.
  • Provide feedback to peers when errors or omissions are found on accounts so deficiencies can be remedied while patient still present. Review AETS reports and correct errors. Works with Quality/Education group as needed to trend/track accuracy and training needs
  • Interact in a positive way with all departments to resolve issues and to develop and maintain positive intra-departmental and inter-departmental working relationships.
  • Follow all organizational and department-defined policies and procedures
  • Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.


Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Adventist Health

About Adventist Health

Adventist Health is a faith-inspired, nonprofit integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care agencies, hospice agencies, and joint-venture retirement centers in both rural and urban communities. Our compassionate and talented team of 38,000 includes employees, medical staff physicians, allied health professionals, and volunteers driven in pursuit of one mission; living God's love by inspiring health, wholeness and hope. We are committed to staying true to our heritage by providing patient-centered, quality care. Together, we are transforming the healthcare experience with an innovative whole-person focus on physical, mental, spiritual, and social healing to support community well-being.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Roseville, CA
Year Founded
Unknown
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