Job Description

Job Location Charlotte Employee Pool - Charlotte, NC 28217 Salary Range $23.00 - $23.00 Hourly

Job Shift All

🚗 Now Hiring: Parking Lot Enforcement Ambassador – Charlotte, NC

$23/hour + Mileage Reimbursement | Full-Time | Reports to Charlotte Area Manager

Are you ready to be the driving force behind smooth parking operations in one of North Carolina’s busiest cities? If you’re a natural leader who thrives outdoors, enjoys solving problems on the fly, and doesn’t mind a little tech and customer interaction, this is your moment.

🌟 Why This Role Rocks:

- You’ll lead a team and keep Charlotte’s parking lots and garages running like clockwork.

- You’ll be on the move, working in a fast-paced, mostly outdoor environment.

- You’ll have real impact, ensuring compliance, managing citations, and supporting customers.

- You’ll use PARCS software and other tools to stay organized and efficient.

🔧 What You’ll Be Doing:

- Team Leadership: Schedule, supervise, and support enforcement staff.

- Operational Oversight: Monitor lots and garages including cleanliness, coordinate towing, and enforce regulations.

- Citation Management: Process citations and appeals using PARCS software.

- Customer Support: Assist monthly permit holders and address concerns at select locations.

- Reporting: Track trends, generate reports, and collaborate with internal and external teams.

🧠 What You Bring to the Table:

- High school diploma (college a plus!)

- Experience in parking enforcement, security, or operations.

- Strong leadership and organizational skills.

- Tech-savvy, especially with PARCS or similar systems.

- Valid driver’s license and clean driving record.

🌤️ Perks & Conditions:

- Mileage reimbursement for work-related travel.

- A dynamic role with variety and occasional customer interaction.

- Outdoor work in all weather conditions.

- Flexible shifts including days, evenings, and weekends.

Ready to take the wheel? Apply now and help us keep Charlotte moving—one parking space at a time.

Join Park Inc. as a Parking Ambassador!

Qualifications

• Impeccable customer service skills
• Strong communication skills
• Ability to work in a fast-paced environment
• Must be a team player
• Adhere to all regulatory, company and departmental policies and procedures
• Professional appearance; neatly groomed
• Must be able to work outside in all weather conditions including wind, rain, cold, snow, heat, etc.
• Must be able to stand during shift, occasionally sit, climb or balance, stoop, kneel crouch or crawl
• Must be able to work independently and in a team environment
• Demonstrated stable, punctual work history