Job Description

Sandvik Mining & Rock, the leading global supplier of equipment and tools, service and technical solutions for the mining industry, currently has 1 opening for Lead, Outbound Planner on our 1st shift at 8:30AM. This is a hybrid role, requiring three days in Romeoville, IL office and two days remote.

The Lead, Outbound Planner is responsible for management of the customer order flow and is the interface with the Sales Areas for Supply Chain Logistics – North America

Main Responsibilities

Order processing

• Daily release of customer orders and include the management of auto, mass and manual release orders

• Daily review of suspended orders

• Execute the cancellation of orders based on customer requests, superseded items, etc.

• Working with Inventory, Purchasing or Warehouse teams to source items

• Resolve order issues like incorrect addresses, shipping instructions, etc.

Aging management

• Resolve any allocation problems on a daily basis, specifically suspended orders or cycle count problems

• Daily review and resolution of outstanding orders where source change has to be done, where it is linked to PO or DRP or where an order needs to be placed

• Weekly review of “Hold till complete” orders, where inventory has become available or where new PO or DRP has to be created

Logistics Process and Support (LPS)

• Review and resolve LPS tickets relating to expediting of orders, shipment discrepancy etc. daily

• Review Unit Down Orders and expedite accordingly on a daily basis

General

• Daily resolution of sales orders that did not generate a Purchase Orders in SAP.

Only difference is replacing System 21 with SAP

• Quarterly review and maintenance of Customer Masters

• Weekly communication to internal/external customers regarding progress on all open orders

• Responsible for the smooth delivery process from the order processing time to the full order delivery

• Acts as point of contact between the logistics organization and the sales organizations

• Order processing management and expediting

• Backorder management. Exception handling and resolution

• Ensure compliance with order to delivery process and policies

• Communication to internal customers regarding status of all open orders

Experience

6 – 10 years’ experience in Warehousing/Operations/Supply Chain Environment EDUCATION, LICENCES & CERTIFICATES

Educated to degree level or equivalent, ideally in a business, Business Administration, or supply chain discipline.

Benefits

Sandvik offers a comprehensive total compensation package including a competitive package of health, dental and disability insurance, and a 401(k) retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement. 

Compensation  

In the spirit of pay transparency, we are excited to share the base salary range for this position is $100,000-$120,000 dependent on experience, location, etc.

How to Apply

For immediate consideration, please apply online at http://www.sandvik.com/careers/ for the Lead, Outbound Planner position.

Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsolutions.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.