Job Description

JOB TITLE: LEAD OPERATIONS SUPPORT SPECIALIST
DUTIES

• Plan, develop, implement and administer a variety of broad or unique programmatic, technical or administrative functions in direct or indirect support of operations.
• Provide immediate level guidance, work direction, oversight, and leadership to a functional work group(s), section or unit in an operations or operations support capacity.
• Act in a lead capacity and may direct the work of both exempt and nonexempt employees in a non-supervisory capacity.
  
• Perform a wide variety of complex, advanced and diverse functions in direct or indirect support of operations in the area, department, section, unit or work group assigned.
• Receive assignments in the form of objectives and establish goals to meet objectives.
• Exhibit competency at the highest technical or programmatic level as demonstrated through both personal expertise and the effective direction and leadership of assigned work group.
• Provide centralized control of a program or process that supports operations.
• Interpret and communicate programmatic, technical or process changes to operations personnel.
• Generally acknowledged as the highest level subject matter expert in a staff position for the general function or area supported.
• Monitor and assess operations-related evolutions in facility systems or equipment.
• Ensure the safe and optimally efficient operation of facility systems and equipment.
• Perform periodic reviews and assessments to ensure facility systems are operating properly and are being
  maintained within required limits.
• Maintain a comprehensive awareness of scheduled or anticipated work evolutions or other related operations support activities that could impact facility operations on shift/area of responsibility.
• Demonstrate positive and adverse trends in operations and operations support
  
• Identify causal factors and develop recommendations to mitigate adverse trends and to enhance positive trends.
  
• Prepare and/or review facility work packages and related work control processes in support of operations.
  
• Review and ensure the communication and understanding of new and revised technical and operations procedures, bulletins and required reading to operators and other relevant operations support personnel.
  
• Conduct training for operations personnel on new systems and equipment and evaluate and critique performance.
• Function in a variety of contingency coordinator roles in support of operations. May provide feedback and recommendations to management on work group performance for training, discipline, promotion and demotion. May provide relief for or represent the next immediate level of management.
  

REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE

Education

• Bachelor’s degree in a technical discipline and 12 years of relevant experience
  
• Associate degree in a technical discipline and 16 years of relevant experience
  
• High School Diploma and 20 years of relevant experience
  

Experience/Skills:

• A comprehensive level of knowledge and understanding of all aspects of the functional area assigned is required, including specific knowledge of a facility or area or location supported, where appropriate.
• Thorough knowledge and understanding of all pertinent policies, practices, procedures, DOE orders and regulatory statutes which impact the function or facility supported.
  

PREFERRED QUALIFICATIONS

Candidates who have possessed an active DOE clearance (L or Q) within the past two (2) years are
preferred.

Additional Duties

• Provide technical and conduct of operations support to Site Services (SS).
• Primaryv responsibilities included, conducting independent oversight for all Operations/Maintenance activities and projects, specifically for SS Infrastructure and Functional Maintenance. These oversight areas are identified based upon organization need throughout the year.
• Additional responsibilities include advising and assisting junior and mid-level SS personnel, in addition to SS Operations, FLM’s, Leads/Mechanics and the SS Management team, while advocating opportunities for their personal growth, providing subject matter expertise and advice in conduct of operations and conduct of maintenance, participating in the reviews of projects and
  programmatic documentation, making recommendations and assisting the staff in meeting objectives while ensuring technical excellence and cost effectiveness, sharing technical and conduct of operations knowledge and experience with the new staff to assist in the acceleration of personnel learning and qualifications, providing recommendations on methods to improve and
  accelerate the onboarding of the newer staff.
  

Required Qualifications

• Candidate shall have a minimum of thirty (30) years of experience in facility operations support.
  
• Candidate must have a minimum of twenty (20) years of experience in management roles in Operations organizations.
  
• Candidates with knowledge of Site Services scope, fire protection, LOTO, Conduct of Operations and Conduct of Maintenance.
  
  

Candidate shall have extensive knowledge and experience with the following:

• Conduct of Operations related procedures and requirements in the DOE environment.
  
• Working knowledge of DOE / NNSA orders/procedures/requirements.
  
• Working knowledge of Hazardous Energy Control and HPI Tool use.
  
• Working knowledge of fire protection requirements in the DOE environment
  
• Candidates must demonstrate strong mentoring/coaching capabilities, verbal and written communication skills, excellent listening skills, ability to work well with others in a team environment, and excellent planning and organizational skills.
  

Preferred Qualifications

• Candidates with previous SRS experience are preferred.
  
• Extensive knowledge and experience with the Department of Energy Orders and
  Regulations, relative to the technical and operations support required of DOE facilities
  and Site Services scope, is preferred.
  
• Candidates with fire protection knowledge in DOE facilities are preferred.
  
• Candidates who have held a “L” or “Q” security clearance in the past two years are preferred