Role Overview

As a Senior Fundraiser, you will lead by example, balancing individual fundraising responsibilities with the management of a team of fundraisers. You will actively engage with mall/on location visitors to secure donor support while mentoring and motivating your team to achieve collective and individual fundraising targets. This role requires strong communication skills, leadership abilities, and a passion for driving positive change.

Key Responsibilities

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  Individual Fundraising Contributions

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  Actively approach mall visitors to communicate the organization’s mission and campaigns.

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  Persuade potential donors to make contributions, ensuring a positive donor experience.

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  Consistently meet or exceed personal fundraising targets.

Team Support and Development

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  Support, coach, and motivate a team of fundraisers to achieve team targets.

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  Provide hands-on training to improve team members’ engagement and fundraising techniques.

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  Lead by example, demonstrating effective donor engagement strategies.

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  Address fundraising challenges and foster a positive and inclusive team environment.

Operational Management

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  Organize and oversee booth setup and ensure all materials are available and professionally displayed.

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  Monitor the team’s hourly & daily performance, track metrics, and report results to the Outreach Coordinator

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  Ensure compliance with ethical fundraising practices and organizational policies.

Donor Engagement and Retention

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  Build rapport with potential donors, addressing questions and concerns effectively.

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  Accurately capture donor information for follow-up and retention purposes.

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  Promote long-term donor relationships by emphasizing the impact of their contributions.

Key Skills and Requirements

Fundraising Expertise

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  Proven experience in fundraising or sales, with the ability to achieve personal and team targets.

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  Strong persuasive and communication skills to engage donors effectively.

Leadership and Team Management

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  Experience leading or mentoring a team in a results-driven environment.

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  Ability to inspire and guide a diverse team while maintaining accountability.

Communication and Interpersonal Skills

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  Excellent verbal communication skills to deliver compelling messages.

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  Active listening and empathy to build trust with potential donors and team members.

Organization and Time Management

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  Ability to balance individual fundraising with team oversight and reporting responsibilities.

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  Strong organizational skills to manage multiple tasks in a fast-paced setting.

Resilience and Drive

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  Ability to stay motivated in the face of rejection and inspire the same resilience in your team.

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  Goal-oriented with a proactive approach to overcoming challenges.

Passion for the Cause

Requirements

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  Diploma or equivalent (Bachelor’s degree preferred).
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  1-2 years of experience in fundraising, sales, or a similar role, with demonstrable experience supporting fundraisers to meet obligations being a plus.
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  Familiarity with CRM systems or fundraising software is an advantage
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  Experience in leading a team