Job Description

Student Title Classification Information

Quick Link https://chapman.peopleadmin.com/postings/41069 Job Number SE236624

Position Information

Department or Unit Name Residence Life Position Headcount 1 Position Title Lead Office Assistant Academic Year Academic Year 2026-2027 Term or Semester All Academic Year Is this Role for an Undergrad or Grad Student? Undergrad Anticipated Pay Range $17.40 - $17.40 Pay Range Information

Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

On which Campus will this work be done? Orange Approved Supervisor Ellis Pearson Supervisor Email ellpearson@chapman.edu

Scheduling

Please use dates within Chapman Academic Calendar

(https://www.chapman.edu/academics/academic-calendar.aspx)

Desired Start Date 08/24/2026 Projected End Date 05/23/2027 Average number of hours per week Up to 19 Hrs

Position Summary Information

Job Description Summary

Provide general operational and administrative support for the Residence Life and First-Year Experience Office by assisting with the recruitment, scheduling, training, and supervision of Office Assistants. Serve as a resource for Office Assistant staff, facilitate communication and professional development initiatives, coordinate administrative projects, and support the efficient operation of Residence Life and Student Development services. Collaborate with departmental staff to manage daily operations, monitor project progress, maintain organized work environments, and ensure the successful completion of departmental initiatives.

Responsibilities

• Assist with the hiring of Office Assistants.
• Facilitate Office Assistant development by coordinating meetings, creating and distributing newsletters, and sending informational communications as needed.
• Collect Office Assistant availability and class schedules and develop Office Assistant schedules for each academic term.
• Meet regularly with the Administrative Assistant to discuss Office Assistant staff concerns, policy and procedure questions, project updates, and weekly assignments.
• Monitor and maintain the organization and cleanliness of the Central and RSD areas, with a focus on Office Assistant workspaces.
• Collaborate with the Administrative Assistant to manage and track the progress of large-scale projects, including:
• Archiving student files at the end of each semester.
• Supporting check-in day activities at the beginning of the fall semester.
• Conducting file audits.
• Perform other duties as assigned.

Required Qualifications

• Minimum of one year of experience serving as an Office Assistant.
• Strong knowledge of and familiarity with Residence Life policies, procedures, and office operations.
• Demonstrated ability to work independently and take initiative in a leadership role.
• Strong organizational and time-management skills.
• Effective written and verbal communication skills.
• Ability to maintain professionalism when interacting with students, staff, and campus partners.

Desired Qualifications

• Strong interpersonal and communication skills, with the ability to interact effectively with students, staff, and campus partners.
• Ability to think quickly and respond appropriately in a fast-paced environment.
• Demonstrated ability to work collaboratively as part of a team.
• Strong problem-solving skills and a proactive approach to completing tasks.

Special Instructions to Applicants

Budget Information

Is Federal work-study required? With or Without FWS