At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.
As a Collection Recovery team, we sit at the heart of Amartha's mission: ensuring the sustainability of our lending ecosystem so that more micro-entrepreneurs can access the capital they need to grow. We are a team of passionate, data-driven, and impact-focused professionals who believe that great collection is not just about recovering numbers — it is about finding the right solutions for borrowers while protecting the health of our portfolio.
As the Lead of Collection Data Analytics & Performance, you will play a strategic role in driving data-driven decision making across Amartha’s collection organization. You will lead the development of analytics frameworks, performance monitoring, and operational insights to improve collection effectiveness, portfolio quality, and recovery outcomes.
This role combines analytics, business strategy, and operational excellence, requiring close collaboration with Collection Operational, Lending, Risk, Product & Tech, Operation, and Data teams. You will be responsible for translating complex portfolio and collection operational data into actionable insights, while also leading initiatives to optimize collection strategies, improve team productivity, and strengthen portfolio performance at scale.
Requirements
At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.
We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.
We are a technology company to harmoniously build a strong economy from the grassroots in order to realize the grassroots communities of technology equity, inclusiveness and sustainability.
We believe prosperity platform is the right solution to deliver high quality digital financial services and to bridge the gap that brings shared prosperity to the World.
Amartha’s Team are highly compassionate people who are impatient to deliver their impacts to alleviate the sufferings of others.
Working at Amartha means you are part of dynamic and compassionate team who make impact on daily basis. It means you sign up for a high-paced environment where everyone is taking part in achieving success and make other people happier.
It also means you wake up every single day energized, and excited of what’s next to be done to help Indonesia and the world a more equitable and prosperous place to live for everyone.
It means you feel special, as whatever you do with Amartha makes a dent in the universe, healing the world a day at a time.
Working at Amartha means you are ready to help and alleviate each other, contribute your best with empathy and passion. As we go long miles, you need a team to achieve your success.
Working at Amartha means you have made a conscious choice to embark on a journey to creating a less painful world. A journey that makes you feel good, that you have contributed to a meaningful work every single day.
Join our impact mission! Check our career page now👉🏼 https://careers.amartha.com/
