Job Description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:

Program Leadership:

Lead cross-functional programs that drive operational excellence across lease lifecycle management, including payments, renewals, amendments, and terminations.

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Case Management Oversight​

Oversee intake, triage, and resolution of Tower Ops cases, ensuring timely handling of landlord, vendor, and internal inquiries.

Establish prioritization frameworks, and escalation paths to improve turnaround times and reduce backlog.

Identify systemic issues from case trends and drive upstream fixes (process, system, or data-related) to eliminate repeat defects

Complex Lease Payment & Reconciliation Management:

Lead resolution of complex lease payment issues, including discrepancies, missed/duplicate payments, and contractual misalignment.

Oversee end-to-end reconciliation activities to ensure alignment between lease terms, LMPS/system data, and financial outputs.

Partner with Finance/Accounting to resolve variances, support accrual accuracy, and prevent financial leakage.

Drive root cause analysis and implement controls to improve payment accuracy and reduce recurring defects.

Data Quality:

Own initiatives to improve lease data accuracy, completeness, and integrity across systems supporting lease administration

Lead data cleanup efforts tied to abstraction errors, legacy data issues, and system migrations.

Process & Performance Optimization:
Identify and implement process improvements to enhance lease lifecycle management, payment accuracy, and operational efficiency.

Financial & Risk Management:
Support cost savings initiatives, monitor KPIs, and ensure compliance with SOX controls and lease obligations to mitigate financial and operational risk.

Vendor & Stakeholder Management:
Oversee vendor performance and drive accountability across external partners supporting abstraction, QA, and lifecycle operations.

Ensure accountability through KPIs, service levels, and continuous improvement initiatives.

Special Projects and Strategic Initiatives

Drive measurable outcomes tied to cost savings, efficiency gains, and risk reduction.Lead Automation and digital transformation efforts

Act as liaison across Tower Ops, Finance, Legal, and Network teams to ensure alignment and execution

What you’ll need:

Working knowledge of lease lifecycle management, including payments, amendments, renewals, and terminations. Ability to read, interpret, and apply lease terms and contractual language to support accurate lease administration and payment execution. Strong understanding of financial processes such as invoice validation, payment processing, and reconciliation. Working knowledge of lease package submissions from Site Acquisition (SAQ) vendors, including review of documentation for completeness, accuracy, and alignment with contractual and system requirements.

What you’ll bring:

An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

TCP Career Step Differentiator: Leads high-value, long-term strategic projects and large programs, coordinating with multiple organizations and suppliers. Provides technical guidance, drives automation, mentors junior PMs, leads meetings, and innovates processes.

Education/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas.

Supervisor:

No

Our Lead Network Proj/Prog Mgmt, earns between $116,700-$175,100 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. 

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage 
• 401(k) plan 
• Tuition reimbursement program 
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) 
• Paid Parental Leave 
• Paid Caregiver Leave 
• Additional sick leave beyond what state and local law require may be available but is unprotected 
• Adoption Reimbursement 
• Disability Benefits (short term and long term) 
• Life and Accidental Death Insurance 
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal 
• Employee Assistance Programs (EAP) 
• Extensive employee wellness programs 
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role-

Ready to join our team? Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia, USA:IL:Chicago / Marquette Ave - Co:8858 S Marquette Ave, USA:TX:Dallas / 208 S Akard St - Concourse:208 S Akard St @ Concourse

Salary Range:

$116,700.00 - $196,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.