Job Description

Job Title:

Lead network EngineerWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

Reporting to the Director, on our Global team, the Lead Network Engineer will have 10-12 years of experience in enterprise-level networking, with a knowledge of both Private and Public Cloud interconnect via MPLS, Internet, VPN Tunnel and other networking technologies. Will work within a team of network engineers. Will also collaborate with other teams to design IVR and Telecom solutions and troubleshoot complex routing issues

• Design and implement functional network infrastructure in both private and public cloud. (LAN, WLAN, WAN, AWS, and Voice networks)
• Expert with standard network tools such as WireShark, SolarWinds, etc.
• Resolve standard and escalated SolvNow network tickets
• Mentor other team members and address user needs
• Knowledge of network administration and architecture and experience troubleshooting
• Passionate about security and data protection.
• Configure and install software on routers, switches, load balancers, and other network devices.
• Monitor network performance and integrity and present suggestions for improvement.
• Resolve issues by troubleshooting cloud and local infrastructure.
• Work with hardware/software and multiple cloud vendors to implement/maintain networking solutions.
• Automate tasks and monitor their effectiveness.
• Oversee security measures (e.g., access authentication and disaster recovery)
• Communicate with users to resolve networking/connectivity issues.
• Maintain complete technical documentation in our Microsoft OneNote repository.
• Suggest improvements to network performance, capacity, and scalability.
• Assist Sales/Marketing with Architectural design strategies
• Complete all assigned, mandatory training within the timeframe provided
• Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports

You have:

• Experience in a network administrator role with Industry-related experience as a Senior Network Engineer.
• Several of the following Professional certifications: CCNP, CCDP, AWS Cloud Practitioner, Architect, Security, Genesys, Avaya, Nice
• Experience with VoIP and session border control (SBC) technologies.
• Expert with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution.
• In-depth understanding of communication protocols (OSI Model) and routing protocols (e.g. BGP, OSPF)
• Familiarity with access control models and network security
• Knowledge of coding languages for scripting automation tasks (e.g CLI, Python, Perl, and others)
• Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds, WireShark tools)
• Expert with network operating systems (JUNOS, Cisco IOS)
• Troubleshoot on live devices with packet sniffing tools
• Experience managing a team and mentoring junior members.
• BSc/BA in Computer Science, Engineering or a related field or equival
• Install and maintain AntiVirus and Intrusion Detection software (IDS)
• Efficient at use of Microsoft VISIO/Office as technical documentation and presentation tools.
• Experience documenting to work for others to follow.

Location:

PHL Quezon City - Spark Place 5th Flr

Language Requirements:

Time Type:

Full time