Job Description
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
AT&T is seeking a Wi-Fi Subject Matter Expert to drive technical excellence across AT&T Fiber and AT&T Internet Air customer premises equipment (CPE) platforms. This role is ideal for engineers with deep Wi-Fi R&D expertise, driver and protocol-level knowledge, and strong systems engineering skills who thrive on solving complex connectivity challenges at scale.
What You'll Do:
- Drive improvements to connectivity experiences for millions of AT&T customers.
- Apply automation and AI to accelerate issue resolution and improve product quality.
- Influence the development of next-generation Wi-Fi platforms and whole-home networking solutions.
- Play a key role in advancing Wi-Fi 7, future Wi-Fi technologies, and AT&T’s connectivity strategy.
- You will work across the full product lifecycle—from early development and validation through production operations—leveraging advanced analytics, automation, and AI-driven insights to improve product quality, accelerate issue resolution, and enhance the in-home connectivity experience for millions of customers.
What You'll Bring:
Technical Leadership
- Lead root cause analysis for complex Wi-Fi issues across gateways, extenders, and client devices.
- Diagnose and resolve issues at the firmware, driver, protocol, and RF layers.
- Translate technical findings into product improvements, firmware enhancements, and release readiness criteria.
Analytics & Automation
- Develop Python-based tools to automate log analysis, anomaly detection, and telemetry correlation.
- Leverage AI-driven analytics to improve issue detection, triage, and operational efficiency.
- Define and monitor customer-impacting Wi-Fi performance metrics and KPIs.
Systems Engineering
- Analyze and troubleshoot issues across hardware, firmware, networking, cloud services, and client ecosystems.
- Reproduce field issues in lab environments and validate fixes through end-to-end testing.
- Drive structured, data-driven troubleshooting across complex multi-component systems.
Vendor & Ecosystem Collaboration
- Partner with chipset vendors, OEMs, and software providers to resolve technical issues and improve product performance.
- Lead defect reviews and drive timely resolution of critical issues.
- Influence partner roadmaps through technical expertise and operational insights.
Quality & Release Readiness
- Integrate operational learnings into certification, validation, and regression testing strategies.
- Improve launch quality, platform stability, and defect prevention processes.
- Scale engineering operations through automation, tooling, and observability improvements.
Industry Leadership
- Contribute to the advancement of Wi-Fi 6, Wi-Fi 6E, Wi-Fi 7, and emerging wireless technologies.
- Participate in industry standards and technology discussions as appropriate.
- Advocate for solutions that improve real-world customer connectivity experiences.
What You'll Need:
- Bachelor’s degree in Engineering, Computer Science, or a related technical field.
- Deep expertise in 802.11 protocols, Wi-Fi architectures, and wireless networking fundamentals.
- Experience debugging firmware, drivers, protocol stacks, and RF performance issues.
- Strong systems engineering background with proven success troubleshooting complex, cross-functional environments.
- Experience in Wi-Fi development, platform bring-up, advanced validation, or R&D engineering.
- Strong proficiency in Python and developing tools for automation, analytics, or log processing.
- Demonstrated ability to analyze complex technical problems and deliver scalable solutions.
Preferred Qualifications
- Experience developing or supporting Wi-Fi 6/6E/7, mesh networking, or whole-home Wi-Fi solutions.
- Familiarity with leading wireless chipset platforms, including Broadcom, Qualcomm, or MaxLinear.
- Experience with large-scale telemetry, observability, and data analytics platforms.
- Knowledge of AI/ML applications in network analytics, operational intelligence, or automation.
- Experience collaborating with engineering vendors, certification organizations, and product teams.
O ur Lead Member of Technical Staff, earns between $180,200-$270,400 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
- AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite – Full-time office role-
Ready to join our team? Apply today.


Our Lead Member of Technical Staff jobs earn between $180,200.00 - $270,400.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
USA:TX:Plano / W Plano Pkwy - Adm:3400 W Plano Pkwy
Salary Range:
$180,200.00 - $270,400.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
