At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.Discover why Cooper University Health Care is the employer of choice in South Jersey.
Under the direction of the manager of clinic operations, functions as a supervisor to clinical staff capable of preparing evaluations and providing in put on performance and administering evaluations. In addition, brings disciplinary items to the manager. Provides medical assistant support to the providers if there is a staffing need. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.
All incumbents must have satisfactorily completed a Cooper IDX training program to include:
Registration, Scheduling, E-Commerce and FSC.
Annual eligibility certification required.
Serves as a mentor and role model and displays Cooper’s Core Values.
Ability to provide on-site training.
Excellent customer service skills; Strong interpersonal and communication skills to interact positively and effectively with patients, visitors and health care team members.
Knowledge of patient rights, aseptic/sterile technique and infection control best practices.
Excellent written communication skills, computer literate, typing skills, comfortable with Microsoft Office software.
Must have reliable transportation and must be available to travel to all of the various clinical locations to meet business needs as determined by management.
Minimum of 1-2 years’ experience in clinical operations in a fast-paced physician’s practice or clinical site within the Cooper University Healthcare System that included rooming and triaging patients.
Scheduling, registering and working on an electronic health record with knowledge of front desk
Minimum of 1year of experience working with IDX and Epic required.
High School Diploma or Equivalent required.
Graduate of an MA Clinical Training program required.
Current documentation of a national certification for the registered medical assistant (RMA) or National Certified Medical Assistant (NCMAor for the certified medical assistant (CMA) or CMAC (Clinical Medical Assistant Certification)
BLS required.
USD $21.00
USD $33.00
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts.
Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care.
Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell.
Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.
