Job Description

Maintenance Technician III/Maintenance Lead/Maintenance ManagerClassification: Non-ExemptDepartment: MaintenanceReports To: Regional Maintenance ManagerRevised: 05/29/2025
About Prospera

Prospera has been empowering families since 1993 by providing safe, high-quality, affordable housing with support services to those in need. As a mission-driven, values-based nonprofit, Prospera is committed to fostering family stability and a strong sense of community by addressing individual needs. At the heart of our work are our core values: integrity, accountability, excellence, commitment, dignity, fairness, and respect. These core values are our guiding principles and shape everything we do, from how we serve our residents to how we support one another as a team. At Prospera, every team member plays a vital role in advancing our mission. We welcome passionate individuals who are ready to make a meaningful difference in the lives of others.

We value our employees by offering a competitive benefit package, including:

• Hybrid work schedules available (for certain positions)
• PAID Medical
• Dental/Vision
• Life Insurance
• Eligible for 10 paid holidays + 4 restricted floating holidays
• Short & long-term disability
• 401(k) Match
• EAP – Employee Assistance Program
• On-site gym (at Home Office in San Antonio)
• Performance-based incentives
• Training, certification, & growth opportunities
• $500 Employee Referral Program

Maintenance Technician III is the senior-level property maintenance role and is responsible for overseeing and executing advanced maintenance tasks with a high degree of independence and expertise. This position involves leading maintenance projects, troubleshooting complex issues, and ensuring the optimal condition of properties across the company's portfolio. Key responsibilities include electrical and plumbing work, HVAC system maintenance, structural repairs, and preventive maintenance. The Maintenance Manager also mentors junior technicians when assigned, ensuring adherence to best practices and safety standards. This role supports the company in maintaining compliance with State and Federal regulations and contributes to the overall efficiency and reliability of property operations.

This position reports to the Regional Maintenance Manager.

Essential Job Duties/Responsibilities

• Perform advanced maintenance tasks, including electrical and plumbing repairs.
• Conduct HVAC maintenance and repairs independently.
• Develop and implement preventive maintenance schedules.
• Conduct regular property inspections to identify and address issues proactively.
• Train and mentor junior maintenance staff.
• Collaborate with the Property Staff and Regionals on property improvement projects.
• Manage inventory of maintenance supplies and equipment.
• Complete and oversee unit make-readies, ensuring vacant units are fully prepared for leasing. Responsibilities include:
• Conducting initial move-out inspections and documenting unit conditions.
• Performing key/lock changes, necessary repairs, painting, and deep cleaning.
• Ensure compliance with safety regulations and building codes.
• Respond promptly to routine maintenance requests and emergencies.
• Participate in an on-call rotation for after-hours maintenance emergencies.
• Serve as the on-site expert for all maintenance-related concerns, providing guidance and support.
• Utilize computers, mobile devices, and other technology for documentation and task management.
• Exhibit strong time management skills, ensuring maintenance tasks are completed efficiently.
• Demonstrate knowledge of government inspections and regulations, including Department of Housing and Urban Development (HUD) and Texas Department of Housing and Community Affairs (TDHCA).
• Perform other duties as assigned to support the organization's mission.

Knowledge/Skills/Abilities – General Performance

• Technical Skills: Strong knowledge of electrical, plumbing, HVAC, and structural systems.
• Problem-Solving: Ability to analyze and resolve complex maintenance issues.
• Organizational Skills: Effectively manage time, priorities, and inventory.
• Communication Skills: Ability to interact professionally with residents and staff.
• Regulatory Knowledge: Understanding of government inspection requirements, such as HUD and TDHCA.

Supervisory Responsibilities

There is no supervisory responsibility or direct reports for this position.

Requirements

Education & Experience Required

• Education: High school diploma or equivalent; technical or vocational training preferred.
• Experience: Minimum of 5 years in property maintenance or a related field.
• License: Valid driver's license and reliable transportation.

Certifications

• HVAC, electrical, and plumbing certifications.
• EPA Section 608 Certification (refrigerant handling).
• OSHA 10-Hour General Industry Certification (safety awareness).
• Certified Pool Operator (CPO) (if required at location).

Communication Required

• Fosters a positive work environment embracing the Mission and Core Values of Prospera ( Integrity, Accountability, Excellence, Commitment, Dignity, Fairness, and Respect).
• Bilingual (English/Spanish) preferred, but not essential.

Physical and Mental Requirements

• Ability to lift and carry objects up to 50 pounds using proper lifting techniques.
• Ability to stoop, kneel, bend at the waist, and reach daily.
• Must be comfortable using ladders and working at heights.
• Be able to work with prolonged periods of standing and walking, either indoors or outdoors.
• Able to perform tasks that involve repetitive motions.
• Proficient in handling hand tools and power tools with strong manual dexterity.
• Required use of personal protective equipment (PPE) as necessary.
• Participation in regular safety training to stay updated on best practices.
• Must be able to perform duties in various weather conditions, including extreme heat, cold, rain, and humidity, while maintaining safety and efficiency.
• The mental work demands include regular attendance, working well with others, verbal contact with others, noise, and occasional travel within Prospera’s regions and other locations as required.

EEO STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.