Job Description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: “Create the Extraordinary”
• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Responsible for maintaining guest service skills and assist in any area of the kitchen as necessary.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Always ensure the highest degree of sanitation and safety
• Oversee production of line employees
• Ensure open communication between service staff and cooking staff
• Check with the room Chef as to the work needs of the restaurant
• Prepare food items to specific standards
• Must maintain proper use, cleaning and handling of all equipment and products
• Maintain superior level of professionalism
• Knowledge of kitchen and storage areas
• Cleaning and stocking as needed
• Timely execution of all responsibilities and assignments
• Carry out policies and procedures of the Silver Legacy
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Performs other job-related duties as assigned

WHAT YOU WILL NEED

• Must be able to understand and comply with all company and departmental rules and regulations, policies and procedures
• Skill in establishing and maintaining effective working relationships with staff and guests
• Must possess knowledge of use, cleaning, and breakdown of equipment
• Must be able to maintain a consistent work speed under normal conditions
• High School diploma or equivalent (LET THIS BE FOR ALL JD’S MANAGER AND BELOW)

ADDITIONAL REQUIREMENTS

• Work may be performed in small areas having a 2-ft. access
• Work entails various conditions of noise levels, temperature, illumination, air quality, crowding, balance and handling of sharp, hot and moving objects, slippery surfaces.
• Work may be performed alone, with others, around others, with verbal contact and/or face-to-face contact.
• Work may include shift work and extended days
• Work requires use of chemicals, electrical, mechanical and computer equipment
• Requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps)
• Requires mobility to include seldom sitting, reaching overhead, bending over, crouching, kneeling, balancing, pushing/pulling, lifting/carrying 76-100 lbs
• Frequent standing and walking, repetitive use of both hands, normal hand/eye coordination and manual dexterity.
• Requires normal sense of smell, taste, touch and hearing
• Ability to distinguish letters and symbols; perform simple tasks to include simple reading, writing and math, clerical, compiling, coordination, analyzing, synthesizing, supervising, and instructing

• Must be able to work with precision, follow instructions, influence others, meet time requirements, memorize, problem solve, use independent judgment and decision-making skills

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.