Job Description

Ready to make a global impact through innovation and discovery? Mayo Clinic Laboratories is transforming the future of diagnostics by combining world-class expertise, cutting-edge technology, and a commitment to exceptional patient care. As a global leader in laboratory medicine, we partner with healthcare organizations around the world to provide specialized testing and diagnostic insights that improve outcomes for millions of patients.

Join a team that is aggressively pursuing new opportunities, strengthening strategic partnerships, and driving innovations that will define the future of healthcare through 2030 and beyond.

Responsible for assisting and working cooperatively with the management team in managing the duties and activities of the work unit. Responsible for facilitating the workflow by performing a variety of clerical and processing duties that include inventory, filing, stocking and rotating inventory. Involved in training and continuing education of staff. Requires a mature individual who is able to maintain confidentiality of employee concerns and issues. Performs pre-analytic specimen processing, operates a variety of laboratory and office equipment, enters information and test orders into the laboratory computer system and may respond to a high volume of phone calls seeking laboratory testing information. Is responsible for ensuring correct patient identification on specimens and documentation and resolution of pre-analytic specimen-related issues. Integral part of the laboratory team providing support in patient testing. May perform complex reagent preparation, manage work unit supply inventory and operate automated systems.

This position is not eligible for visa sponsorship/we will not sponsor or transfer a visa for this position. Also, Mayo Clinic DOES NOT participate in the F1 STEM OPT extension program.

2-year commitment to the role is required.

“During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps.”

Associate's degree OR High School diploma or equivalent and 2 years work experience including clinical laboratory and/or other relevant experience.

Additional Qualifications:

• Associate’s degree in a health or science field preferred.
• Previous experience or knowledge of computers and keyboarding, telephone operations and other office equipment desired.
• Ability to accurately read specimen labels and work with numbers to prevent mislabeling.
• Must be organized, able to prioritize and work in a fast paced environment.
• Must possess good human relations skills and be able to communicate effectively both orally and in written form.
• Must be able to work independently as well as in a team environment.
• Must be able to accommodate scheduling adjustments, off-shifts, holiday, and weekend work assignments.
• Requires the ability to be attentive to details and to adhere to strict safety requirements for handling chemicals, reagents and infectious agents.
• All applicants must attach a resume to be considered for this position.
• Internal applications must attach their three most recent performance appraisals to be considered for this position.