Job Description

Lead Key Account Manager

At Arla, we do so much more than make some of the world’s favourite dairy products. We make healthy taste delicious, mornings worth getting up for, and family dinners unforgettable. Puck®, Dano®, Lurpak®, and Castello® – names like these make us a vital, natural part of modern life in over 100 countries around the world. With 1,200 employees in the Middle East and Africa and 19,000 globally, every single one of us plays an important role in building on our 15bn Euros turnover and establishing our position as one of the world’s largest dairy companies.

Arla MENA is the largest and most profitable Region within Arla’s International Zone and plans are in place to continue the strong growth in the Region in the coming years – and now is your chance to join the team and be part of the exciting journey!

Are you an ambitious, proactive, and self-driven individual with a solid background in Modern Trade? If so, this is an outstanding opportunity to advance your career within Arla Foods. Join our enthusiastic sales team in the UAE, responsible for our top customer in the country and operating in the Modern Trade Channel. As the Lead Key Account Manager, you will play a pivotal role in driving the success of our business. Reporting to the Head of Modern Trade - UAE and based at our Dubai offices, you will have an opportunity to make a significant impact.

How would you make an impact

• Taking full P&L responsibility for Arla UAE's leading account
• Leading the direct sales process to achieve or surpass volume, revenue, and profitability targets
• Spearheading sales expansion efforts by introducing new products, growth strategies, and services to our current and prospective clients
• Being an Omni-Channel operator, customizing approaches for various channels such as Hypermarkets, Supermarkets, E-commerce, and more
• Collaborating closely with key functions including Marketing, Finance, Logistics, and Operations to co-develop effective strategies and plans
• Developing comprehensive short and long-term sales plans and formulating sales strategies using available marketing and customer marketing programs
• Demonstrating the ability to analyze raw data and derive meaningful insights, utilizing tools such as Nielsen/Dunhumby; with support of a Customer Growth Manager supporting
• Responsible for executing Net Revenue Management initiatives within customer
• Strengthening customer relationships through joint business planning initiatives
• Ensuring the delivery of high-quality customer service to our clients
• Working closely with the Field Sales team to ensure exceptional execution

What will make you successful in this role

• A minimum of 5-7 years of experience with a globally recognized FMCG organization
• Proven experience in P&L management of a key account
• A passion for elevating customer relationships through joint business planning resulting into joint growth
• Acts as a driving force within the Modern Trade team to support the Head of Modern Trade to elevate the team
• Expertise in driving the direct sales process and consistently achieving or exceeding volume, revenue, and profitability targets
• Strong analytical skills, capable of converting data into meaningful insights using tools like Nielsen/Dunhumby
• Fluency in English is must and French and Arabic speaking an advantage
• The ability to work closely with internal Stakeholders like Marketing, Supply Chain & the Field Sales team to ensure exceptional execution

If you possess these qualifications and are ready to take your career to the next level, we encourage you to apply for this exciting opportunity, Join Arla Foods and be part of a team dedicated to excellence in the Modern Trade industry.

What We Offer

At Arla, we are committed to professional development and promoting from within. You will join a positive, collaborative culture and a market leader with household-favourite brands, contributing to sustainable practices that benefit our customers, farmers, and the planet.

Would you like to join us?

If you want to be part of a dynamic team and help shape the future of dairy, seize this exciting opportunity! This opportunity will be advertised until 16th October 2026.

Shape the Future of Dairy

Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.

#LI-ALETY

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