When something breaks across BLC's technology, or a big change needs a steady technical hand, this is the person colleagues turn to. Our IT Operations team keeps the digital workplace running smoothly for everyone who works to make heroes happy, and we're looking for a senior engineer to help take that to the next level.
This is a senior individual contributor role and the top-line technical escalation point for our wider IT environment. You'll own the design and continuous improvement of our most complex and business-critical systems, spanning hardware, networks, Microsoft services and SaaS platforms, and you'll be responsible for how well they perform, how secure they are, and how resilient they stay as we grow. There's no line management, but you'll mentor senior and mid-level engineers and set the technical standards the team works to. You'll report to the IT Operations Manager.
You'll work closely with senior stakeholders, suppliers and colleagues across the business, and alongside our AI and Automation Engineer where automations touch the shared platform. Expect plenty of hands-on work: scripting, automating and fixing things properly, as well as shaping the direction our technology takes.
Our mission is simple: make heroes happy. Our members are real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning, what makes us want to think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.
We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.
We promote hybrid working, and value in-person collaboration so encourage time in our offices – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working.
Blue Light Card is an equal opportunities employer. We're committed to building a diverse and inclusive team where different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role.
#LI-Hybrid

We're the dedicated rewards service for the frontline community, supporting millions of members across the UK.
Our community are at the heart of everything we do. We show our appreciation to those that are always there for us with over 18,000 partners offering local and national, online and in-store discounts, helping our members save as much as money as possible. We also say thank you by offering exclusive access to sought-after events to help members enjoy their well-earned time off.
For more information on who qualifies and the offers available, visit www.bluelightcard.co.uk.
We’re dedicated to supporting those who support others, and this includes our incredible colleagues. We believe that a happy, healthy, and motivated workforce is key to our success.
If you want to a difference and work for a growing technology business, check out our latest jobs by visiting our careers page https://careers.bluelightcard.co.uk/.