About This Opportunity CTI Staffing is partnering with a well-established life sciences manufacturing organization to find a Lead IT Engineer for their site in Bloomington, IN. This is a hands-on technical leadership role in a regulated environment. You will be the final escalation point for infrastructure issues, own change and release processes, and help shape the roadmap across on-prem and cloud. It is a contract-to-hire role with a clear path to a permanent seat. What You’ll Do Act as the top escalation point for infrastructure incidents, outages, and vendor escalations Run major incident response and coordinate resolution across teams Own incident, request, change, release, and CMDB processes in ServiceNow Oversee patching and maintenance for validated and non-validated systems with QA and compliance Guide firewall, network segmentation, and identity security (SSO, MFA, Zero Trust) Contribute to infrastructure roadmaps across on-prem, Azure, and AWS Lead BCP and disaster recovery testing and vulnerability remediation Mentor senior engineers and work with offshore support teams Requirements What You Bring Must-Have: 5+ years in progressive IT infrastructure roles, including 2+ years in a lead or senior capacity Hands-on Windows Server, plus Hyper-V or VMware Hands-on Azure (IaaS/PaaS) and Microsoft 365 ServiceNow or similar ITSM, including change, release, and CMDB Firewall, LAN/WAN, and wireless experience (Cisco, Fortinet, or similar) Willingness to join a 24/7 on-call rotation US citizen, able to work fully onsite in Bloomington, IN Nice-to-Have: GMP or 21 CFR Part 11 validated-systems experience Veeam, MS SQL, SAN/NAS, and Ubiquiti SD-WAN and Infrastructure as Code Operational technology or lab systems exposure Bachelor’s degree in IT, computer science, or equivalent experience Technical Environment: Windows Server, Hyper-V, VMware, Azure, M365, ServiceNow, Cisco, Fortinet, Veeam, MS SQL What Success Looks Like: Stable, well-documented infrastructure with clean change control inside 90 days Major incidents resolved faster with clear escalation ownership A trusted lead the team and plant stakeholders rely on, with a path to conversion
CTI Staffing has established itself as South Florida's premier technology solution provider. A privately held firm in operation since 1998, CTI Staffing has a reputation as a firm that cares about its clients as well as its employees.
CTI's Management and Development team approaches tasks with unparalleled dedication and attention to detail, whether its staff augmentation or a fully outsourced project. CTI’s clients know that their projects will be completed on-time, within budget, and with a superior level of professionalism they have come to expect.
