Job Description

Igloo Products Corp. is an iconic, fast-growing American brand known for its exceptional and durable coolers designed to meet everyday needs. For more than 75 years, Igloo has been a leader in the housewares industry and has evolved into a high-growth lifestyle brand, inspiring outdoor experiences centered around fun, family, and friends.

Founded in 1947 as a metalworking shop that brought fresh cold water to Texas workers in the field, and later inventing the Playmate, Igloo has grown into America’s most recognizable brand of ice chests. The Igloo story spans more than 75 years of delivering coolness to the world. Today, Igloo has over 90% brand awareness, is #1 in market share in the U.S., and is a pioneer in sustainability within its category through the launch of biodegradable coolers and products made with post-consumer recycled resin and other sustainable materials. Igloo also has a growing direct-to-consumer (DTC) business, allowing us to build direct relationships with our consumers. In 2021, Igloo was acquired by Dometic Brands, creating the opportunity to globally grow both brands together.

Built on a legacy of quality and innovation, we are seeking an International Sales Operations Lead to join our team and support our continued growth.

This role will be involved in This role as a Sales Operations Lead is a pivotal role responsible for overseeing and optimizing sales operations within the International ROW channel. This position ensures the effective execution of sales strategies, process improvements, and data analysis to drive sales performance and achieve revenue goals. The ideal candidate will have a strong background in sales operations, excellent analytical skills, and the ability to multi-task and collaborate effectively with cross functional teams.

Essential Job Duties and Responsibilities:

• Work with HQ teams by providing data, reporting and input to influence better business outcomes.
• Provide support to internal and external sales leaders.
• lead the completion of price submission via CM and SharePoint tools as well as evaluating customer loads and freight requirements.
• Compiling and updating pricelist product pictures
• Assisting in the preparation for sales meetings, customer appointments and presentations
• facilitating and accurately completing new customer set-up checklist across cross-functional teams
• On-boarding new customers and reviewing vendor guidelines to understand cost implications, cost-to-serve deviations and EPR requirements to address unique product requirements such as pre-ticketing, stickering, etc.
• Maintaining and updating rep group contact information
• Ongoing maintenance of the excess inventory file
• Work closely with customer service representatives and logistics team to ensure sales orders, purchase orders and documentation are expedited to help facilitate on time shipment of orders.
• Assist in the communication and training with external reps as needed.
• Liaison with various departments to facilitate timely requests and process bottlenecks (e.g. pricing discrepancies, timely PI turn around, customer requests)
• Lead the submission and tracking of PFR and SUM forms
• Liaison with the product management team to support requests and questions from sales.

• Lead the submission of CoOps in Trade Management

What do we offer?

1. Medical
2. Dental
3. Vision
4. Life Insurance
5. Short term & Long-term disability
6. Accidental death insurance
7. Supplemental life insurance
8. Company paid holidays
9. Flexible Spending Accounts

Minimum Requirements and Qualifications

• Bachelor’s Degree or equivalent experience.
• At least 3 years of work experience in consumer products goods company, sales support and/or operations
• Must possess a pro-active attitude and exceptional organizational skills.
• Ability to work independently and with cross functional teams.
• Effective communicator and must show the initiative and motivation necessary to complete job functions.
• Advanced proficiency with MS Office, including Excel (e.g., pivots, advanced formulas) & PowerPoint

Preferred Qualifications:

• Working system knowledge of Oracle
• Strong experience working in models that influence pricing, assortment and merchandising decisions
• Proven track record of delivering above expectations without direct authority in a result-oriented culture

Working Relationships & Environment

• Working Relationships
• Internal stakeholders will include Sales, Customer Service, Finance, IT and Supply Chain

Work Environment

• Travel Requirements: <5%
• Will require some evening calls with Asia team.

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Solid presentation skills. Must be able to effectively develop and deliver compelling and informative presentations.
• Excellent leadership, communication and interpersonal skills.
• Sound decision-making skills, strategic agility, and analytical skills.
• Ability to communicate effectively, in written and oral form, with both internal and external customers.
• Computer skills, including but not limited to Microsoft Office.

And of course – our Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, we play to win, we embrace change, and We Walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely. We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face to face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross functional collaboration and not the least in a way to have fun at work

Are you our next star? Then we would love to see your application.

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Igloo offers equal opportunities for everyone. Equal opportunities mean that all employees shall be treated according to their abilities and qualifications in every employment decision, including but not limited to hiring, advancement, compensation benefits, training, lay-offs and termination. Any form of discrimination or harassment against employees due to personal factors, such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities is prohibited.

All applicants must be at least 18 years old and legally authorized to work in the United States on a permanent basis.

Igloo supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking.