Job Description

Lead HVAC Technician

Manheim, PA

Bring your HVAC expertise to a company where you will help build a growing service department backed by exceptional service, quality workmanship, and customer trust.

Why You'll Love Working with Us

• Family-Focused Culture: We work hard to serve our customers while supporting our families, local organizations, and church community.
• No High-Pressure Sales: Focus on solving problems and delivering quality HVAC solutions instead of chasing sales quotas.
• Variety in Your Workday: Enjoy a wide range of residential HVAC service calls and unique projects throughout Lancaster County.
• Growth Opportunities: Help build our expanding HVAC service department while gaining exposure to additional services and cross-training opportunities.
• Supportive Team Environment: Join a faith-based company known for integrity, servant leadership, and a positive, non-toxic workplace culture.

About Us

Graybill Service Group is a family-owned plumbing and HVAC company that has been serving residential and commercial customers throughout Lancaster County since 2002. We combine skilled workmanship with modern equipment and proven methods to provide HVAC, plumbing, water treatment, and trenchless pipelining services. As a faith-based company, we are committed to integrity, servant leadership, quality work, and caring for our employees, customers, and community.

What You'll Do as a Lead HVAC Service Technician

• Diagnose and repair residential heating and cooling systems, identifying issues quickly and providing effective solutions.
• Perform service calls, inspections, and preventative maintenance on furnaces, boilers, air conditioners, heat pumps, hydronic systems, and related HVAC equipment.
• Communicate findings, repair recommendations, and replacement options clearly so homeowners can make informed decisions.
• Prepare repair estimates and replacement proposals that align with customers' needs and system requirements.
• Educate homeowners on system performance, maintenance best practices, and available solutions to improve comfort and efficiency.
• Complete service documentation accurately and thoroughly to support efficient operations and customer service.
• Maintain company vehicles, tools, and equipment in safe, professional working condition.
• Mentor less-experienced technicians as needed while helping uphold our standards for quality and customer care.

Our Ideal Lead HVAC Service Technician

• Experienced: 5 years of residential HVAC service experience required; strong diagnostic and troubleshooting abilities.
• Independent: Confidently manage service calls, prioritize work, and deliver solutions with minimal supervision.
• Customer-Focused: Communicate technical information clearly and professionally while building trust with homeowners. Confidently diagnose and troubleshoot HVAC system issues.
• Skilled: Experience servicing furnaces, boilers, air conditioners, heat pumps, hydronic systems, and related HVAC equipment; EPA Certification and ServiceTitan experience are a plus.
• Capable: Able to lift up to 75 pounds, climb ladders, and perform the physical demands of HVAC service work.
• Values-Driven: Take pride in quality work, act with integrity, and contribute positively to a faith-based, team-oriented culture.

What We Offer Our Lead HVAC Service Technician

• $26-$34/hour based on experience
• Health, dental, & vision insurance
• PTO
• Paid holidays
• Retirement plan
• Short-term disability insurance
• Bonus opportunities
• Company vehicle
• Company phone
• Company apparel allowance
• Specialty tools provided
• Fun team outings & company chaplain

To Apply

HVAC Service Technicians, Lead HVAC Technicians, Residential HVAC Service Technicians, HVAC Repair Technicians, and HVAC Service Professionals seeking a family-focused, faith-based company with opportunities for growth are encouraged to explore a career with Graybill Service Group.

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Requirements

• 5 years of residential HVAC service experience required
• Strong diagnostic and troubleshooting abilities
• Experience servicing furnaces, boilers, air conditioners, heat pumps, hydronic systems, and related HVAC equipment
• EPA Certification and ServiceTitan experience are a plus