Job Description

Aptive is seeking a Lead Health Systems Specialist with deep clinical informatics and VA/VHA clinical applications experience to lead hands-on informatics support for EHR transition, VistA/CPRS sustainment, field readiness, and clinical workflow improvement initiatives.

This role will supervise and mentor clinical informatics resources, coordinate site-facing support, analyze clinical information system issues, develop recommendations, and guide execution of tasks that help VA facilities maintain safe and effective clinical operations during modernization.

The ideal candidate is a senior Health Informatics Specialist / Clinical Applications Coordinator with extensive VistA/CPRS, clinical applications, data analysis, and VHA stakeholder engagement experience.

Primary Responsibilities

• Lead clinical informatics support for VA facilities transitioning from VistA/CPRS to Oracle Health/Cerner, including planning, readiness, cutover, and post-transition support activities.
• Supervise, coordinate, and mentor Health Informatics Specialists, Clinical Application Coordinators, and other clinical informatics SMEs.
• Support CPRS Transition Plan activities, readiness tracking, field support requests, issue resolution, and clinical applications configuration guidance.
• Provide expert VistA/CPRS support for Clinical Reminders, order menus, notifications, consults, notes, alerts, templates, reports, and related clinical applications.
• Perform program and data analysis using VistA FileMan, VSSC, Pyramid Analytics, BISL reports, Excel, Power BI, or similar tools to inform operational recommendations.
• Engage VAMC informatics staff, VA program offices, EHRM teams, OIT stakeholders, and Government leads through meetings, office hours, presentations, and direct support.
• Develop and review SOPs, operational guides, training materials, scorecards, dashboards, request logs, FAQs, SharePoint resources, and other field-facing artifacts.
• Identify risks to clinical operations, data migration, readiness, and user adoption; recommend practical mitigation strategies.

Minimum Qualifications

• Bachelor's degree in health informatics, healthcare administration, nursing, information systems, public health, or related field; additional specialized experience may be considered in lieu of degree when contractually permissible.
• 8+ years of clinical informatics, health systems, clinical applications, or EHR support experience; 15+ years preferred for KP alignment.
• Experience supporting enterprise clinical information systems that enable high-quality, efficient, and safe patient care.
• Experience leading or participating in clinical process evaluation, clinical decision support, EHR/order-entry system implementation, management, evaluation, or continuous improvement.
• Hands-on experience with VistA/CPRS and VA clinical applications; HIS/CAC experience strongly preferred.
• Experience managing or mentoring others in a clinical informatics or healthcare operations environment.
• Ability to obtain and maintain a public trust clearance.
• Legal authorization to work in the U.S.

Desired Qualifications

• 20+ years of VA/VHA clinical informatics, HIS/CAC, or clinical applications experience.
• Experience supporting HITT, IRCP, CIOC, HI CoP, EHRM, Clinical Reminders, VistA/CPRS education/training, or facility cutover support.
• Experience developing site-specific transition plans, readiness scorecards, data quality checks, and field support processes.
• Knowledge of VA facility operations, VHA communications norms, clinical workflows, and patient safety considerations.
• Clinical background, coding certification, nursing, allied health, informatics certification, or related credential.
• Strong client-facing communication, facilitation, training, documentation, and problem-solving skills.

About Aptive

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. ​

We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. ​

Founded: 2012Employees: 300+ nationwide

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.