Title: Lead HIM Tech
State Role Title: Health Care Compliance Spec I
Hiring Range: commensurate based on experience
Pay Band: 4
Agency: Dept Behavioral Health/Develop
Location: Western State Hospital
Agency Website: https://dbhds.virginia.gov/facilities/wsh/
Recruitment Type: State Employee Only - E
Job Duties
Location: Western State Hospital
103 Valley Center Drive, Staunton, VA 24401.
Who We Are
Western State Hospital, part of the Virginia Department of Behavioral Health and Developmental Services (DBHDS), has been a leader in psychiatric treatment since 1828. WSH is a 302-bed Joint Commission/CMS-accredited psychiatric facility located in the scenic Shenandoah Valley. Just 30 minutes from vibrant university towns, our hospital serves adults with serious mental health needs and is nationally recognized for our Psychosocial Rehabilitation “Learning” programs.
WSH provides a modern clinical setting and a therapeutic environment for patients, supported by highly qualified staff. Employees also enjoy the beauty and tranquility of the Shenandoah Valley, with nearby cities such as Charlottesville and Harrisonburg offering dining, entertainment, and outdoor activities, making Staunton an attractive place to live and work.
Western State Hospital is seeking a full time Lead HIM Tech for the supervision of the Stats/Computer Office, Record Room, and HIM Clerks and providing daily work direction; assist in CORE measures oversight to the facility and associated duties to ensure compliance and reporting as required by the IPFQR program; serve as the Avatar Facility Coordinator. Reviews, researches, and resolves errors to insure data integrity within the Avatar database and proper interfacing with PDIS and the electronic health record; responsible for assigning access to end-users, data management, monthly statistical reporting for the hospital, and providing training/assistance as needed for other users; responsible for accuracy of Western State Hospital’s Census, to include, daily, monthly and year to date figures so that room and board and cost per day figures are accurate; coordinate activities related to the integrity of the Master Patient Index at Western State Hospital; and serve vas support to the Administrative Office Specialist III for Avatar and census coverage in an effort to maintain efficient operations.
Key Responsibilities:
- Ensure staff receive frequent, constructive feedback, including interim evaluations as appropriate and the requirements of the performance planning and evaluation system are met and evaluations are completed by established deadlines with proper documentation
- Plans and schedules work assignments for HIM Department
- Reviews policies and procedures with assigned staff
- Coordinates Avatar upgrades and participates in end-user testing within the HIM Department or collectively with other departments impacted by the upgrade
- Monitors and assigns Avatar logons for Providers with coordination through IT staff
- Reports to Central Office Avatar Coordinator all requests for necessary merges of Avatar register numbers
- Provides oversight of Avatar monitoring activities that ensure data accuracy, consistency, and uniformity and works closely with the Admission Office and Information Center to clarify questions for consistency purposes
- Interprets Data Definitions from the NRI Manual and ensures that documentation supports the definitions provided
Benefits Include:
o 13 Paid Holidays
o 12 Vacation Days
o 8 Sick Days
o 4 Family/Personal Days annually
o Low-cost, comprehensive Anthem or AETNA health insurance
o Short & Long-Term Disability Coverage
o Group Life and Optional Life Insurance
o Flexible Spending Accounts (FSA)
o Exclusive State Employee Discounts
Minimum Qualifications
- Experience in medical coding, medical records, health information, or related role
- Working knowledge and experience with medical terminology and ICD-10 coding principles
- Ability to independently interpret and follow oral and written rules and regulations
- Must be able to type, keyboard, analyze, export and manipulate data and utilize MS Office including, Word, Excel, Access, and GMail
Additional Considerations
- High School Diploma or equivalent
- Associate's degree or higher or some college level courses in medical coding, health information, or related role
- Supervisory experience in medical coding, health information, medical records or related field
- Bilingual
- Veteran or veteran spouse
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Application Requirements: Applications and résumés for this position are accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System only. Interview decisions will be based solely on the information provided in your electronic application and/or résumé. Please ensure you clearly and specifically detail all relevant work experience; we will not make assumptions about your qualifications.
Background Investigation: All applicants are subject to an extensive background investigation and a pre-employment drug screening. This investigation may include fingerprint checks (State Police, FBI), local agency checks, Department of Social Services/Child Protective Services checks, employment verification, and verification of education relevant to the position.
Under Virginia Code §§ 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services (DBHDS) cannot employ or utilize as volunteers, individuals convicted of specific ("barrier") crimes or those with pending "barrier" charges.
Reasonable Accommodations: Reasonable accommodations are available to individuals with disabilities during the application and/or interview process in accordance with the Americans with Disabilities Act. If you require assistance or accommodation, please notify Human Resources at (540) 332-8300 during business hours (8:00 a.m. to 5:00 p.m.).
Equal Opportunity: The Commonwealth of Virginia is committed to conducting all aspects of human resource management without regard to race (or traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, and pregnancy, childbirth, or related medical conditions.* There shall be no retaliation against anyone making allegations of violations of this policy.
Veteran Preference: DBHDS is a Virginia Values Veterans (V3) certified employer and provides hiring preference to qualified veterans and service members. We strongly encourage veterans, active members of the Virginia National Guard, and U.S. Military Reserve members to apply to the state application and respond accordingly.
Contact Information
Name: Samantha Leep
Phone: 540-332-8306
Email: samantha.leep@dbhds.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.