Job Description

Lead from the front and help create exceptional guest experiences in the heart of Queenstown.

Queenstown TOP 10 Holiday Park is seeking an experienced and hands-on Lead Hand in Housekeeping to support the delivery of high housekeeping standards across our accommodation, amenities, and public areas. This role is ideal for someone who takes pride in their work, enjoys leading by example, and thrives in a fast-paced hospitality environment.

About the Role

You will assist with coordinating daily housekeeping activities, ensuring rooms and facilities are cleaned, presented, and maintained to the highest standard. You will work alongside the housekeeping team, provide guidance and support, and help ensure operations run efficiently while delivering an outstanding experience for our guests.

Key Responsibilities

• Lead and support housekeeping staff during daily operations
• Clean accommodation units, amenities, and public areas to company standards
• Assist with room inspections and quality checks
• Allocate tasks and monitor daily workload completion
• Train and support new team members
• Maintain stock levels of cleaning supplies and linen
• Identify and report maintenance issues
• Ensure health and safety procedures are followed at all times
• Assist with all housekeeping duties

What We're Looking For

• Previous housekeeping experience in hospitality, tourism, holiday parks, or accommodation
• Experience leading or supervising a team is preferred
• Strong attention to detail and commitment to high standards
• Excellent organisational and time management skills
• Positive attitude and strong work ethic
• Ability to work independently and as part of a team
• Physically fit and capable of performing a hands-on role
• Current legal right to work in New Zealand
• Availability to work weekends, public holidays, and peak holiday periods

Why Join Us?

• Work in stunning Queenstown
• Lead a supportive and hardworking team
• Enjoy a varied role with opportunities for growth

If you're passionate about cleanliness, guest satisfaction, and leading by example, we'd love to hear from you. Apply now and join the team at Queenstown TOP 10 Holiday Park.