Axiata Digital Labs

Lead - Global Operations

Axiata Digital Labs  •  Colombo, LK (Onsite)  •  1 month ago
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Job Description

Key Responsibilities

  • Coordinate and support operational processes across multiple functions and overseas offices
  • Help implement SOPs, operational policies, and company-wide initiatives
  • Assist with annual budgeting, expenditure tracking, and financial variance analysis
  • Prepare operational reports, dashboards, and presentations for senior leadership
  • Support compliance efforts related to ISO 27001, ISO 27701 & ISO 22301
  • Maintain risk registers and assist in risk mitigation and business continuity activities
  • Serve as the operational focal point for ERP workflow support (SIR, Non-PO, GRN)
  • Facilitate collaboration with HR, Finance, Supply Chain, Engineering, Practice Heads, and Country Teams to ensure smooth execution of operational priorities

Person Specifications

  • Bachelor's degree or equivalent professional qualification
  • Minimum 5 years' experience in operations or corporate support functions
  • Strong analytical, coordination, and reporting skills
  • Knowledge of governance, compliance, ISO standards, and risk management (preferred)
  • Excellent communication skills in English (Sinhala is an added advantage)
  • Organized and detail-oriented
  • A strong collaborator and relationship-builder
  • Adaptable and able to thrive in a fast-paced, multi-functional environment
  • Proactive with strong problem-solving abilities
  • Comfortable managing multiple priorities with tight deadlines

Vendor submissions - 12 months

Axiata Digital Labs

About Axiata Digital Labs

Axiata Digital Labs is an innovative software service provider, offering telco-focused digital and IT services and solutions that enable individuals, startups and enterprises.

With over 1200 professionals spread across 7 countries, we help global customers in the space of telecommunications, digital services & financial services. Our convergent digital design experiences, innovative platforms and reusable assets connect numerous technologies to deliver tangible business value and experience to our customers.

Axiata Digital Labs is the technology hub of Axiata Group Berhad Malaysia which is one of the leading groups in telecommunication in Asia.

In pursuit of Axiata’s vision to be a New Generation Digital Champion, Axiata Digital Labs positions itself as a key driver to deliver a range of innovative telecommunication products and services.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Colombo, LK
Year Founded
2019
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