Job Description

Lead Generator / Lead Qualifier / Appointment Setter – NSW Residential Construction

Remote | Full-Time | AU Hours | PH-Based

OutsourcedIn is partnering with a NSW-based residential building company to hire an experienced Lead Generator / Lead Qualifier / Appointment Setter with proven experience in the Australian building and construction industry.

This role is strictly for candidates with demonstrated experience generating and qualifying leads within the Australian residential construction sector. A strong understanding of the NSW residential build process and pre-construction sales workflow is essential.

The primary objective of this role is to deliver qualified, build-ready appointments to the Director and Sales team.

Key Responsibilities

Lead Generation

• Generate new residential construction leads through:

  • Outbound calls

  • Email outreach

  • Database engagement

  • Website and social media enquiries

• Target NSW homeowners, landowners, investors, and small developers

Lead Qualification

• Qualify prospects based on:

  • Project type (new build, duplex, townhouse, renovation, development)

  • Budget range and funding readiness

  • Land ownership or contract status

  • Design readiness (DA/CDC status where applicable)

  • Proposed build timeframe

• Filter out non-serious or early-stage enquiries

• Maintain detailed qualification notes within the CRM

Appointment Setting

• Book qualified consultations into the Director / Sales calendar

• Confirm and follow up appointments to maximise attendance rates

• Ensure every appointment is properly pre-qualified, documented, and sales-ready

CRM & Reporting

• Maintain accurate CRM records including:

  • Call notes

  • Lead stage

  • Appointment outcomes

• Provide weekly reporting on:

  • Calls made

  • Leads qualified

  • Appointments booked

  • Show-up rates

Mandatory Requirements

• Minimum 5 years experience in lead generation within the Australian building and construction industry

• Demonstrated experience generating leads for:

  • Residential builders

  • Construction companies

  • Property or development businesses

• Strong understanding of:

  • NSW residential building process

  • Client decision-making cycles

  • Pre-construction sales workflows

• Confident phone manner with strong objection-handling ability

• Excellent spoken and written English

• Strong CRM discipline and structured follow-up systems

• KPI-driven and results-focused

Highly Regarded

• Experience targeting regional NSW markets

• Familiarity with residential DA/CDC processes

• Prior remote experience supporting Australian builders

• Ability to work within structured activity and conversion KPIs

Performance Indicators (KPIs)

• Daily outbound activity targets

• Qualified NSW residential leads generated

• Appointments booked

• Appointment attendance rate

• CRM accuracy and pipeline quality