Job Description

Lead Generator / Lead Qualifier / Appointment Setter – NSW Residential Construction (Remote)

Remote | Full-Time | AU Hours | NSW Construction Experience Essential

OutsourcedIn is partnering with a NSW-based residential builder to hire an experienced Lead Generator / Appointment Setter to support their sales pipeline.

This role requires direct experience generating and qualifying leads for NSW residential builders or construction-related businesses

You must understand NSW residential build pathways, approval timelines, and homeowner decision-making processes.

Proven NSW building / construction lead generation experience is ESSENTIAL.

About the Role

You will be responsible for generating, qualifying, and booking high-intent homeowner and developer leads into the builders calendar. I t requires strong familiarity with NSW residential construction terminology and client qualification workflows.

Key Responsibilities

Lead Generation

• Generate new leads via:

  • Outbound calling

  • Email outreach

  • Online enquiries and databases

  • Builder-provided lead sources

• Target:

  • NSW homeowners

  • Investors

  • Landowners

  • Small developers

Lead Qualification

• Qualify leads based on:

  • NSW location

  • Build type (new home, duplex, townhouse, small development)

  • Budget range and funding readiness

  • Land status (owned, under contract, searching)

  • Build timeframe and approval awareness

• Ask structured qualification questions aligned with NSW residential workflows

• Disqualify early-stage or non-serious enquiries

Appointment Setting

• Book qualified appointments (phone, video, face-to-face where applicable)

• Confirm and follow up appointments to maximise show-up rates

• Ensure all appointments are properly qualified and documented

CRM & Reporting

• Maintain accurate CRM records including:

  • Call notes

  • Qualification status

  • Appointment outcomes

• Provide daily and weekly activity reports:

  • Calls made

  • Leads qualified

  • Appointments booked and attended

Mandatory Requirements

• Proven lead generation or appointment setting experience within the NSW building or construction industry (ESSENTIAL)

• Experience generating leads for:

  • NSW residential builders

  • Construction or development services

• Strong understanding of:

  • NSW residential build processes

  • Client decision timelines

  • Builder sales workflows

• Confident and professional phone manner

• Excellent spoken and written English

• Ability to handle objections and qualify firmly but respectfully

• Strong CRM discipline and follow-up skills

Highly Regarded

• Experience targeting regional NSW markets

• Exposure to owner-builders and developers

• Familiarity with NSW construction terminology

• Previous remote/offshore role supporting Australian construction businesses

• Ability to work to clear activity-based KPIs

KPIs & Performance Measures

• Outbound activity targets (calls, emails)

• Number of qualified NSW construction leads

• Number of appointments booked

• Appointment show-up rate

• CRM accuracy and data quality