Position:
Virtual Assistant – Lead Generation,
Research C Business Development Support for an Italian interpreter/translator

About the Role

This role is ideal for someone who enjoys research,
relationship-building, and creating efficient systems. As the business
continues to grow, there will be opportunities for increased responsibilities
and hours.

One of the most important aspects of this role is
supporting a business within the interpreting and translation industry. We are
looking for someone who either has prior experience in this field or is
genuinely interested in learning the industry quickly. A strong understanding
of interpreting and translation terminology will help ensure that research,
outreach, and content accurately reflect the profession and resonate with the
target audience.

Key Responsibilities

Lead Generation & Market Research

• 
  Research
  and identify potential direct clients with a clear or likely need for
  Italian/English interpreting/or translation or communication with
  Italian-speaking audiences within the following sectors:
• 
  Pharmaceutical
• 
  Healthcare
• 
  Market
  Research
• 
  Business
• 
  Events
• 
  Conferences
• 
  Identify
  project managers, event managers, conference organizers, procurement
  contacts, and language service managers connected to Italian-language
  projects, Italian markets or multilingual activities that include Italian
  through LinkedIn
  
  and other professional platforms.
• 
  Research
  interpreting agencies specializing in
  Remote Simultaneous Interpreting
  (RSI)
  and conference interpreting (excluding Over-the-Phone
  Interpreting (OPI) providers).
• 
  Monitor
  industry trends and identify new business opportunities for English into
  Italian AND Italian into English interpreting.

Website & Company Research

• 
  Review
  company websites to determine whether they organize or support:
• 
  Multilingual
  events involving Italian-English languages
• 
  Conferences
• 
  Remote
  Simultaneous Interpreting (RSI)
• 
  Market
  research projects
• 
  Gather
  relevant company information to support future outreach campaigns.

Prospect Database & CRM Management

• 
  Build,
  maintain, and organize the prospect tracker or CRM.
• 
  Collect
  and record:
• 
  Contact
  names
• 
  Job
  titles
• 
  Email
  addresses
• 
  LinkedIn
  profile URLs
• 
  Company
  websites
• 
  Notes
  and research findings (Reason the prospect may require Italian
  interpreting or English–Italian language services (e.g., Italian market
  presence, conferences, clinical trials, multilingual events,
  Italian-speaking stakeholders, or business activities in Italy)
• 
  Update
  the CRM daily with new leads, communication history, follow-up schedules,
  and status updates.
• 
  Ensure
  all prospect records remain accurate, organized, and up to date.

Outreach & Follow-up Support

• 
  Prepare
  and send initial outreach messages using approved templates.
• 
  Draft
  and send follow-up emails or LinkedIn messages.
• 
  Track
  outreach activity, responses, and follow-up schedules.
• 
  Record
  all communications within the CRM.
• 
  Escalate
  qualified opportunities to the client and ensure timely follow-up with
  prospects.

LinkedIn Research & Opportunity Monitoring

• 
  Monitor
  LinkedIn for opportunities related to:
• 
  Multilingual
  events
• 
  Italian
  interpreting
• 
  Pharmaceutical
  conferences
• 
  Healthcare
  conferences
• 
  Market
  research projects
• 
  Save
  relevant LinkedIn posts for future engagement.
• 
  Identify
  professionals, organizations, and decision-makers for networking and
  future outreach.

Content & Marketing Support

· Prepare simple social
media posts for AGM Interpreting.

· Repurpose existing
LinkedIn content into Instagram posts, email newsletters, and short-form
marketing content.

·
Create content that
accurately reflects the interpreting and translation profession, following the
client's guidance and brand voice.

· Ensure all content
uses appropriate industry terminology and demonstrates an understanding of
interpreting services.

· Organize content
assets and maintain consistency with the AGM Interpreting brand.

Business Administration

• 
  Organize
  and maintain important business documents, including:
• 
  Professional
  CV
• 
  Client
  references
• 
  Rate
  sheets
• 
  Professional
  biography
• 
  Marketing
  photos
• 
  Certificates
• 
  Maintain
  an organized digital filing system to ensure documents are easily
  accessible.

Weekly Reporting

Prepare a weekly report summarizing:

• 
  New
  leads identified
• 
  Qualified
  prospects added to the CRM
• 
  Outreach
  messages sent
• 
  Responses
  received
• 
  Follow-ups
  completed
• 
  New
  agencies and direct client opportunities identified
• 
  LinkedIn
  opportunities monitored
• 
  Pending
  follow-ups and recommended next actions

General Responsibilities

• 
  Maintain
  an organized CRM and prospect database.
• 
  Ensure
  accurate documentation of all outreach activities.
• 
  Follow
  established outreach workflows and standard operating procedures (SOPs).
• 
  Maintain
  confidentiality of business information.
• 
  Communicate
  proactively regarding task progress, questions, and any blockers.
• 
  Identify
  opportunities to improve workflows and business processes.

Required Skills & Qualifications

The ideal candidate will have:

• 
  Experience
  in lead generation, market research, and business development support.
• 
  Strong
  LinkedIn research and outreach experience.
• 
  CRM
  or prospect database management experience.
• 
  Excellent
  written English communication skills.
• 
  Strong
  organizational skills with exceptional attention to detail.
• 
  The
  ability to work independently and manage multiple priorities.

Industry Knowledge (Highly Preferred)

Candidates with experience working in the interpreting,
translation, or language services industry will be given strong preference.

The ideal candidate should have a good understanding of:

• 
  The
  difference between translation and interpreting.
• 
  Conference
  interpreting.
• 
  Remote
  Simultaneous Interpreting (RSI).
• 
  Language
  service providers (LSPs).
• 
  Multilingual
  conferences and events.
• 
  Italian
  language market
• 
  Interpreting
  services within the pharmaceutical, healthcare, corporate, and market
  research sectors.

Candidates without direct industry experience should
demonstrate a genuine willingness and ability to learn these concepts quickly
before creating or managing content.

Social Media Content Expectations

Content created for AGM Interpreting should accurately
reflect the interpreting profession and align with the client's expertise and
brand positioning.

The successful candidate should:

• 
  Follow
  the client's content direction and reference materials rather than
  creating generic industry posts.
• 
  Be
  open to close collaboration and feedback during the onboarding period.
• 
  Refine
  content based on the client's preferences until the desired tone,
  messaging, and quality are achieved.
• 
  Demonstrate
  curiosity about the interpreting profession to create authentic and
  relevant content rather than relying on broad or generic messaging.

A collaborative mindset and willingness to learn the
nuances of the interpreting industry are essential for long-term success in
this role.

Preferred Tools

Experience with the following tools is preferred:

• 
  LinkedIn
  (Sales- Navigator, Dux-Soup)
• 
  WhatsApp
• 
  Google
  Workspace (Docs, Sheets, Drive)
• 
  Microsoft
  Office
• 
  CRM
  or Prospect Tracking Software
• 
  GoHighLevel
  (GHL)
• 
  Canva
  (for basic social media content creation)

The successful candidate should also be comfortable learning
new software and systems as the business continues to grow.

Work Schedule

• 
  Flexible
  working hours.
• 
  Results-oriented
  rather than time-zone dependent.
• 
  Asynchronous
  work environment.

Communication

• 
  WhatsApp
  will be the primary communication platform for updates, questions, and
  day-to-day communication.
• 
  Email
  will be used for longer discussions, documentation, and formal
  communication.
• 
  Weekly
  progress reports are expected.

Ideal Candidate Profile

We are looking for someone who is:

• 
  Proactive
  and self-motivated
• 
  Highly
  organized and detail-oriented
• 
  Trustworthy
  and dependable
• 
  Comfortable
  working independently
• 
  Resourceful
  and eager to learn
• 
  An
  excellent written communicator
• 
  Tech-savvy
  and adaptable to new systems
• 
  Interested
  in building a long-term working relationship and growing with the business

Preferred Start Date

On or before August 1, 2026
(flexible for the right
candidate).