Job Description
Kickstart your career with Window Nation as a Lead Generation Representative in Fulton, MD, starting at $18.75 per hour with monthly bonus opportunities and pay growth after 12 months!
At Window Nation, we believe in growth—yours, ours, and our customers’. If you’re looking for a place where your hard work pays off and opportunities to move ahead are everywhere, this is it!
We're urgently hiring in our Lead Generation / Call Center in Fulton, MD (Howard County) for April start dates. Candidates in the surrounding areas, including Columbia, Baltimore, Annapolis, Silver Spring, Laurel, Crofton/Odenton and College Park, are encouraged to apply.
What You'll Do:
- Call potential customers over the phone—be professional, convincing and confident
- Qualify leads and set in-home sales appointments
- Hit goals in a dynamic, team-driven environment
What You Need (Minimum Requirements):
- High School Diploma, GED, or equivalent
- At least 1 year of experience in a customer-oriented role, such as retail, food service, call center, telemarketing, etc.
What We’re Looking For (Preferred Skills & Experience):
- Clear and professional communication skills
- A strong work ethic and reliability—you show up and give it your all!
- Drive to meet and exceed lead quotas
- Comfort working in a fast-paced, dynamic, team-centric office environment
- Friendly and engaging personality—you enjoy talking with people and making connections
- Willingness to learn
- Comfortable navigating multiple computer systems while speaking with customers
- Able to quickly learn and adapt to new software and tools (CRM systems, data entry, web browsers, etc.)
Work Schedule Availability:
This role follows a set weekly schedule once the training period is complete. We're looking for candidates who can reliably work 4 weekday evening shifts + 1 weekend shift each week.
One (1) weekend shift:
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Weekend shift hours on Saturday and Sunday vary.
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Specific schedules will be shared in advance.
Schedules will be first come first serve upon offers for this role. Available schedules are:
Sundays and Wednesday off and working 12p-9p Monday, Tuesday, Thursday and Friday, Saturdays 11a-8p
Mondays and Saturdays off and working9a-6p Sunday and 12p-9p Tuesday-Friday
Mondays and Saturdays off and working 10a-7p Sundays and 12p-9p Tuesday-Friday
Sundays and Fridays off and working 9a-6p Monday-Thursday and 11a-8p on Saturdays
Standard Call Center Operating Hours:
Monday–Friday, 8:00 AM – 11:00 PM
Saturday, 8:30 AM – 8:00 PM
Sunday, 9:00 AM – 7:00 PM
Paid Training Schedule (First 2 Weeks):
To set you up for success, all new Lead Generation Representatives must attend and complete a mandatory two‑week PAID training program before starting their regular working schedule.
Upcoming Start Dates 8/31
Training class hours are 8:00-5:00 PM, Monday-Friday* first 2 weeks
*These hours apply only during your first two weeks. After training is complete, you'll transition into your standard work schedule based on call center operating hours.
Why Window Nation?
Window Nation cultivates a culture of inclusion that respects our employees’ individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
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