Career Directions Ltd

Lead Generation Officer(Sales)

Career Directions Ltd  •  Nairobi, KE (Onsite)  •  3 months ago
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Job Description


Role Purpose

The Lead Generation Officer plays a pivotal role in driving the client acquisition strategy. This position is responsible for identifying, qualifying, and nurturing potential leads to support the company’s growth in service-based markets. The role is ideally suited for a proactive professional who thrives on building pipelines, leveraging research, and engaging prospects to convert opportunities into tangible business outcomes.

Key Responsibilities

1.
Lead Identification & Prospecting

  • Research and identify potential clients across target industries and geographies.

  • Utilize digital platforms, databases, and networking opportunities to source qualified

  • leads. Reference should also be made to local dailies & publications.

  • Maintain a structured lead tracker capturing contact details, engagement status, and
    conversion potential.

2.
Outreach & Engagement

  • Initiate contact with prospects via email, calls, LinkedIn, and other professional channels.

  • Use tailored outreach messages aligned with the clients' service offerings.

  • Schedule introductory meetings and demos for the Business Development Manager or senior team members.

  • Employ data mining tools and platforms for accuracy and volume targets.

3.
Qualification & Pipeline Management

  • Assess prospect needs, budget, and decision-making authority to determine lead quality.

  • Segment leads into categories (hot, warm, cold) for effective prioritization.

  • Ensure accurate and timely updates to CRM systems and lead databases.

4.
Market Intelligence & Research

  • Conduct sector-specific research to identify emerging opportunities and trends.

  • Track competitor activities and client preferences to refine lead generation strategies.

  • Provide insights to the Business Development team to support proposal development and positioning.

5.
Internal Coordination

  • Collaborate with marketing to align campaigns with lead generation objectives.

  • Work closely with operations and service delivery teams to ensure accurate representation of the clients capabilities.

  • Share feedback from prospects to inform service improvement and innovation.

6.
Reporting & Administration

  • Prepare weekly and monthly reports on lead generation activities, conversion rates, and pipeline health.

  • Maintain organized records of all outreach activities and client interactions.

  • Support post-engagement follow-ups to ensure continuity in client relationship building.


Requirements


Qualifications & Experience

  • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.

  • 1–2 years’ experience in lead generation, sales support, or business development within service-based industries.

  • Proven track record of building and managing lead pipelines.

  • Familiarity with CRM tools, digital prospecting platforms, and professional networking sites.

Key Skills & Competencies

  • Strong research and analytical skills.

  • Excellent communication and interpersonal abilities.

  • Ability to craft compelling outreach messages and presentations.

  • High level of organization and attention to detail.

  • Proficiency in Microsoft Office Suite, Google Workspace, and CRM systems.

  • Self-motivated, target-driven, and adaptable to dynamic business environments.
Career Directions Ltd

About Career Directions Ltd

CDL is a proactive Human Resource Management consultancy firm specializing in Strategic Labour Force Outsourcing, Recruitment, Training, Payroll Processing and Total Human Resource Management. Since 2003, we have been a one-stop shop for all HR related queries and support in and around East Africa. We champion best practice in Human Resource while going the extra mile to proactively address workers needs in order to achieve optimum productivity & profitability.

Our Mission

To support and contribute to our partners success while improving the lives'​ of the community.

Our Vision

To be a partner of choice in providing quality manpower outsourcing solutions.

Our Core Values

1.Professionalism: Conducting our business in the most professional way

2.Respect: Giving due respect to self and others and maintain the environment of teamwork and growth.

3.Passion: To be passionate in all we do.

4.Integrity: To act with honesty and integrity without compromising the truth.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Nairobi, KE
Year Founded
2003
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