Job Description

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary

We are seeking an exceptional Executive Assistant to provide strategic and operational support to the Chief Administrative Officer, Chief Financial Officer, and General Counsel. This role is central to driving operational excellence, fostering company culture, and enabling strategic decision-making across OpenGov's executive leadership team.

The ideal candidate will be a proactive, culturally-attuned partner who excels at managing complex executive priorities while serving as a cultural bridge across the organization. You'll coordinate high-impact events, offsites, and initiatives that strengthen OpenGov's culture and engagement, while simultaneously managing the sophisticated logistics of supporting three senior executives in a fast-paced, mission-driven environment.

This is a unique opportunity for someone who wants to amplify impact beyond traditional admin work. You'll be instrumental in shaping how leadership connects with the organization, how key decisions get made, and how our people experience OpenGov's values.

Core Responsibilities

Executive Support & Strategic Partnership

• Multi-Executive Calendar & Inbox Management: Proactively manage complex calendars for the CAO, CFO, and GC across multiple time zones and business priorities. Anticipate scheduling conflicts, suggest trade-offs, and block time strategically to protect focus on highest-impact work.
• Executive Coordination & Alignment: Serve as a key connective node between the three executives and across organizational departments. Facilitate seamless communication, flag misalignments early, and help drive execution on shared priorities.
• Meeting Preparation & Documentation: Develop comprehensive briefing materials, agendas and presentations for team meetings. Take detailed notes during key discussions, clearly document action items with owners and deadlines, and ensure follow-through on commitments.
• Travel Management: Plan domestic and international travel itineraries for executives and leadership team. Handle logistics including accommodations, ground transportation, visa coordination, and real-time adjustments. Leverage AI tools to optimize travel planning and expense reporting.
• Process Optimization & Documentation: Identify opportunities to streamline recurring processes (meeting cadences, approvals, communications). Document processes and maintain operational playbooks that scale as the company grows.

Culture & Events Leadership

Culture Events & Execution: Help support company all hands meetings, happy hours and other internal events, working cross functionally with partners in Workplace and HR.

• Offsite Management: Lead the planning and execution of team offsites. This may include venue selection, agenda design and logistics coordination. Create experiences that foster strategic thinking, team building, and culture reinforcement.
• Cultural Listening & Insight: Maintain a pulse on team engagement and culture through informal connections across the organization. Bring observations and insights to leadership about what's resonating, what needs attention, and how to strengthen culture.

AI & Modern Tools Leadership

• AI Tool Adoption and Workflow Innovation: Actively explore and pilot AI-powered tools to enhance team productivity. Examples: scheduling automation, meeting transcription and summarization, email drafting assistance, presentation generation, and workflow optimization.
• Best Practices Sharing: Stay informed on emerging AI and automation trends and share insights with the broader admin team.

Key Attributes & Competencies

Strategic Mindset

• Understands the business context behind decisions and initiatives
• Anticipates needs before they're asked for
• Thinks beyond the immediate task to broader impact

Cultural Intelligence & EQ

• High emotional intelligence with ability to build trust and read the room across all levels of the organization
• Balances professionalism with warmth; demonstrates OpenGov values in daily interactions

Operational Excellence

• Obsessive attention to detail while managing high complexity
• Comfortable with ambiguity and changing priorities
• Strong time management and ability to juggle competing priorities

Communication & Influence

• Excellent written and verbal communication skills
• Ability to distill complex information into clear executive summaries
• Comfortable communicating with executives, boards, and employees

Judgment & Discretion

• Trustworthy with confidential and sensitive information
• Demonstrates good judgment about what needs escalation vs. what you can handle independently
• Maintains objectivity and professionalism in complex situations

Learning Agility & Curiosity

• Quick learner who becomes fluent in OpenGov's business, products, and culture
• Intellectually curious about how organizations work and how to make them work better
• Comfortable with technology and eager to learn new tools

Requirements & Preferred Experience

Required:

• 5+ years of experience as an Executive Assistant, Chief of Staff, or similar role supporting C-suite executives
• Demonstrated experience supporting multiple executives simultaneously or leading a team
• Strong project management skills with experience coordinating executive priorities.Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
• Proficiency in Google Workspace (Docs, Sheets, Slides, Calendar), Microsoft Office, and productivity tools.
• Experience working with AI-powered automation tools to enhance efficiency.
• Exceptional written and verbal communication skills, with the ability to craft executive-level materials.
• 5 days a week in office.

Preferred

• Bachelor’s degree in Business Administration, Communications, or a related field (or equivalent experience).
• Experience in SaaS, Technology, or a high-growth startup environment.
• Familiarity with project management tools.
• Notary commission, or willingness to become a notary

Compensation:

San Francisco, CA: $125,000 - $140,000

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches.