Job Description

Hand & Stone Massage and Facial Spa

40-Hour Workweek | Hands-On Esthetics & Leadership Responsibilities

Are you an experienced Licensed Esthetician ready to take the next step in your career? Do you have a passion for skincare, developing others, and driving results?

Hand & Stone Massage and Facial Spa is looking for a motivated, experienced, and results-driven Lead Esthetician who is seeking a long-term opportunity in a stable, supportive, and growth-focused environment.

This is a full-time, 40-hour-per-week position that combines hands-on esthetic services with dedicated leadership responsibilities. You'll have the opportunity to grow your own clientele while coaching and developing a team of estheticians, improving department performance, and helping shape the success of our esthetics program.

We believe great leaders lead by example. Our ideal candidate is someone who enjoys delivering exceptional services just as much as helping others succeed.

Why Join Hand & Stone?

At Hand & Stone, we're committed to delivering high-quality, results-driven skincare services in a professional and welcoming environment.

Our expanding service menu includes advanced skincare treatments such as LED Skin Phototherapy, NuFACE Microcurrent, microdermabrasion, chemical peels, and other innovative treatment options.

Our membership-based business model provides estheticians with the opportunity to develop lasting client relationships, build repeat business, and create customized treatment plans that deliver meaningful results.

We provide appointment booking, professional products, supplies, and ongoing educational opportunities so you can focus on what matters most: your clients, your team, and your professional growth.

About Hand & Stone

Hand & Stone Massage and Facial Spa is a nationally recognized franchise specializing in massage therapy, facial services, and hair removal. With more than 500 locations nationwide, Hand & Stone continues to be a leader in the membership-based spa industry.

We pride ourselves on creating an environment where talented professionals can build rewarding careers, continue developing their skills, and make a meaningful impact.

Your Role as Lead Esthetician

As a Lead Esthetician, you'll serve as both a skilled service provider and a leader within our Esthetics Department.

Leadership & Team Development

• Lead, support, and develop the Esthetics Department to maintain high standards of service, professionalism, and performance.
• Train, mentor, and coach Licensed Estheticians to strengthen technical skills, product knowledge, client retention, and sales performance.
• Partner with Spa Management to establish and achieve esthetics service and retail sales goals.
• Support Spa Associates with esthetics-related education, service recommendations, and product knowledge.
• Conduct biweekly esthetics team meetings to reinforce goals, celebrate successes, and identify opportunities for improvement.
• Complete quarterly performance evaluations for Licensed Estheticians.
• Provide monthly communication to the esthetics team highlighting performance results, accomplishments, and priorities for the upcoming month.

Hands-On Esthetics & Client Experience

• Perform high-quality facial and skincare services while maintaining exceptional guest satisfaction.
• Develop personalized treatment plans and recommend appropriate services and home-care products.
• Build and maintain a loyal clientele through consistent service quality and client education.
• Model best practices in service delivery, retail recommendations, and client relationship building.

Department Operations & Business Growth

• Monitor professional and retail inventory, product usage, and supply needs.
• Collaborate with Spa Management to identify opportunities to increase service revenue, retail sales, and client retention.
• Assist with planning promotional events, educational initiatives, and esthetics-focused activities.
• Meet monthly with Spa Management and/or Ownership to review department performance, progress, and upcoming priorities.
• Participate in ongoing training, professional development, and educational opportunities.

Schedule & Expectations

This is a full-time position requiring 40 hours per week, with time dedicated to both hands-on esthetic services and leadership responsibilities.

• A combination of scheduled client services, team coaching, training, and department management.
• Availability to work at least one weekend day each week.
• Availability to work at least one evening shift.
• Flexibility to support the operational needs of the spa and esthetics team.

What We're Looking For

• Active Esthetician license.
• Professional experience performing facials, microdermabrasion, waxing, and advanced skincare services.
• Demonstrated success in retail sales, service upgrades, and client retention.
• Strong knowledge of skincare products, treatment protocols, and professional service standards.
• Excellent communication, organizational, and interpersonal skills.
• Ability to motivate, coach, and hold team members accountable while maintaining a positive work environment.
• Strong initiative, dependability, and a commitment to achieving team goals.
• Ability to maintain professional liability insurance.

Preferred Qualifications

• Previous leadership, mentorship, or training experience.
• Experience supporting retail sales goals and team performance.
• A passion for continuing education and developing other skincare professionals.

Benefits & Perks

We value our team members and offer benefits designed to support their professional and personal well-being.

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Supplemental insurance options
• Paid vacation
• Employee discounts on products and services
• Employee rewards and recognition programs
• Employee referral bonuses
• Ongoing education and professional development
• Opportunities for long-term career growth

Ready to Lead, Grow, and Make an Impact?

If you're passionate about skincare, enjoy developing others, and are ready to take ownership of a thriving esthetics department, we'd love to meet you.

Join Hand & Stone and take the next step in your esthetics career, where your expertise, leadership, and commitment to excellence can make a difference every day.

Apply today!

At Hand and Stone, Opportunity Knocks.

Over 450 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.