Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An architectural icon in the heart of Lower Manhattan. Diverse, inspiring and vibrant – where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city’s most authentic neighbourhoods. Come and discover a new kind of urban chic with us, whether you choose to rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck. We look forward to welcoming you.

We are New York’s Luxury Lifestyle Icon.

OUR MISSION:

To inspire meaningful connections…

To curate exceptional experiences…

To deliver passionate service…

…with kindness, care and a commitment to excellence

Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise.

OUR PURPOSE:

To Enrich the Lives of Employees, Guests and the Community around us

OUR VALUES:

We think differently

We are client obsessed

We have passion

We own it

We truly care about each other

We have integrity

BASIC PURPOSE

The Lead Esthetician assists by overseeing all treatment aspects of the spa and assisting service providers. Provides relaxing and thorough massages, facials, and body treatments to guests of the spa that uphold the standards of the Four Seasons Hotel.

ESSENTIAL FUNCTIONS

• Follow all standards set in place by Four Seasons for sequence of service, etc.
• Able to utilize Book4Time and/or any computerized applications.
• Clean and properly flip the treatment room after each service.
• Maintain and neat and quiet work area at all times.
• Maintain a well-stocked treatment room at the end of each shift.
• Have knowledge of each area of the Spa and Fitness Center and provide information to guests about services offered in the Spa as well as the Hotel.
• Perform all treatments assigned to your shift.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook.
• Have knowledge of retail offerings and be prepared to make appropriate recommendations to guests.
• Provide professional massages and body treatments for any guest/resident.
• Provide professional in room massages if required by a guest/resident.
• Respond appropriately in any hotel emergency or safety situation.
• Perform others tasks or projects as assigned by hotel management and staff.
• Adhere to meal break policy and follow proper payroll procedures.
• Creates a team of service providers to meet all aspects of professionalism and service demands.
• Maintains a fully staffed department by recruiting, interviewing, training and assist with scheduling service provider staff.
• Responsible for end of month manual inventory of product.
• Responsible for maintaining par levels for professional product.
• Responsible for maintaining the cleanliness and sanitation standards including all spa treatment rooms, and dispensary.

KNOWLEDGE AND SKILLS

• Education: High school degree preferred
• Current State of New York Massage Therapy License
• Experience: Minimum of 5 years of experience as Esthetician in a luxury spa setting.
• No. of employees supervised: None
• Travel required: None
• Hours required: Must be able to work holidays, weekends, and preferably Thursdays and Saturdays.

What to Expect: You Will…

Be part of a cohesive team with opportunities to build a successful career with global potential

Have access to a robust benefit plan

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

Learn more about what it is like to work at Four Seasons – visit us:

https://careers.fourseasons.com/us/en/

http://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://twitter.com/fsnydowntown

https://www.facebook.com/FourSeasonsHotelNewYorkDowntown

We look forward to receiving your application

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf