Role Overview :

The Lead Engineer owns the technical
integrity, reliability, and scalability of the Quest platform, while also being
directly hands-on in building critical systems.

This is a player-coach role:

○
You will write and review code

○
Solve complex technical problems
directly

And ensure that all engineering
(internal + vendors) meets high quality and architectural

Standards

Key Responsibilities:

Hands-on Engineering
Ownership (Critical)

○
Actively contribute to core platform
code (backend, APIs, system components)

○
Take ownership of complex, high-risk,
or poorly understood problem areas

○
Performance bottlenecks

○
Data inconsistencies

○
Critical bugs (e.g., save failures,
concurrency issues)

○
Build reference implementations that
set standards for vendors

○
Step in when:

○
Root cause is unclear

○
Issues are repeatedly reopened

This
role is not advisory — you get into the code and fix things

2. Architecture &
System Design

○
Define and evolve platform architecture

○
Ensure system coherence across modules,
services, and integrations

○
Make pragmatic architecture decisions
grounded in real constraints

○
Prevent over-engineering while ensuring
scalability

3. Code Quality &
Engineering Standards

○
Define and enforce:

○
Coding standards

○
PR review processes

○
Personally review critical PRs and
vendor code

○
Set clear expectations for:

○
Multi-developer handoffs

○
Ownership of modules

4. Environment & DevOps
Standardization

○
Ensure Dev, QA, UAT, and Prod
environments are aligned

○
Standardize:

○
Server configs (file size limits,
caching, infra)

○
Deployment processes

○
Work hands-on with DevOps to fix:

○
Cache inconsistencies

○
Environment drift

○
Deployment issues

5. Testing & Quality
Engineering

●
Define and enforce:

○
Unit testing standards (all success
criteria must be covered)

○
Scenario-based QA expectations

●
Ensure testing includes:

○
Boundary conditions (e.g., file size
limits)

○
Edge cases (state handling, retries,
failures)

6. Root Cause Analysis
& Reliability

• 
  Lead deep debugging of critical
  issues
• 
  Ensure:

○
No issue is closed without clear root
cause understanding

• 
  Improve RCA quality:

1.
What
happened

2.
Why
it happened

3.
How
we prevent it

Eliminate
“guess fixes” and repeated reopens

7. Integration &
Platform Governance

●
Design and review:

○
APIs

○
External integrations (e.g., SIDH,
partners)

●
Ensure consistency in:

○
Data contracts

○
Error handling

○
Security practices

8. Performance &
Real-World Reliability

●
Ensure systems are tested for:

○
Large files (e.g., 2MB vs 50MB
scenarios)

○
Low bandwidth / throttling

○
Concurrency limits

●
Fix issues like:

○
Save failures

○
Race conditions (auto-save conflicts)

○
Cache inconsistencies

Accountable For

●
Writing and improving critical parts of
the codebase

●
Platform architecture and system
coherence

●
Engineering quality across internal and
vendor teams

●
Environment consistency (Dev ↔ UAT ↔
Prod)

●
Reduction in ticket reopens and
production bugs

Requirements

●
6–10+ years of strong backend
engineering experience

●
Deep hands-on expertise in:

○
PHP/Laravel

○
MySQL modeling, performance and
debugging

○
APIs and distributed systems

●
Strong experience in:

○
Debugging production issues

○
Performance tuning

○
DevOps collaboration
​

●
Proven ability to:​

○
Work across multiple teams/vendors

Benefits

Salary:
The pay band for the position
starts at Rs. 1,25,000/- per month (cost to company)
(
The salary
offered will be commensurate with the experience and expertise of the
candidate)

-
Comprehensive Personal Accident Insurance covering up to ₹10,00,000 annually

-
Mediclaim Insurance covering up to ₹3,00,000 annually, supported through our
insurance partner, Loop, which also offers additional wellness benefits

- Reach
for the Stars (RFS) amount of up to ₹5,000 to support your self-learning and
knowledge-building efforts

-
Internet allowance of up to ₹750/month, reimbursable based on actual usage to
support flexible and hybrid working arrangements

- For
employees with children under the age of 6 years, Quest offers childcare or day
care fee support through a monthly matching contribution of up to ₹3,000,
helping you create a supportive work-life balance

- Access
to emotional health and wellbeing programs such as:

* Group
sessions worth ₹7,500 per session fully covered by the organisation

* 1:1
counselling sessions (worth ₹1,800 per session), fully covered by the
organisation

At Quest Alliance, we pride ourselves on
being an Equal Opportunities employer, embracing applications from all segments
of the community. We are committed to ensuring that every applicant and
employee is treated with fairness and respect, regardless of gender, sexual
orientation, marital status, social status, caste, religious belief, age, or
any other factor that is irrelevant to performance. Your individuality is
valued and respected within our organization.

Know
About Quest

Website :
http://www.questalliance.net/

Blog :
https://thelearnerbyquest.wordpress.com

About the
Team and Culture

Everyday is a
Friday!
- How we make our workplace fun

Quest Day
- Our
Bday celebrated with people we love, and there is food & music

What our
partners & collaborators say? -
see here

Annual All Staff
Meet
- From Goa, Kumarakom, Coorg, Bodh Gaya & Puducherry this is
where all
employees meet to celebrate
their learning & relationships.

Watch our
youtube
playlists
for more.