Miele

Lead Engineer – Observability Platform

Miele  •  Braşov, RO (Onsite)  •  12 hours ago
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Job Description

At Miele, we are establishing a modern observability platform and telemetry ecosystem across applications, infrastructure, and customer-facing digital services. We are looking for a senior platform engineer who can architect and potentially own Miele’s observability platform from the ground up and evolve it into a scalable, company-wide capability.

This is not a pure delivery role. We are seeking someone who combines hands-on engineering excellence, platform thinking, and the ability to enhance and scale an enterprise-grade observability platform.

What will you do:

As a Lead Observability Platform Engineer, you will take a leading role in designing, implementing, and advancing Miele’s observability platform and operating model. You will:

  • Define and drive the technical vision for observability across applications, infrastructure, and customer-facing services
  • Own the observability platform as a product, including reliability, scalability, lifecycle management, and operational excellence
  • Provide self-service capabilities, templates, standards, and enablement for engineering teams
  • Design and implement scalable solutions for logs, metrics, traces, APM, RUM, and search
  • Build and evolve telemetry pipelines, dashboards, alerts, detections, and integrations for internal stakeholders
  • Contribute to adjacent domains such as security analytics, SIEM, XDR, and threat detection use cases
  • Standardize and automate platform deployment, configuration, and lifecycle management
  • Lead the onboarding of new use cases and drive the consolidation of existing monitoring and observability tooling
  • Work closely with engineers, architects, security specialists, service owners, and vendors to deliver robust and future-ready solutions
  • Translate business and operational needs into measurable technical outcomes such as SLIs, SLOs, SLAs, reliability indicators, and actionable insights
  • Run technical evaluations, PoCs, and vendor assessments, ensuring decisions balance scalability, cost, flexibility, and data constraints
  • Establish engineering standards, telemetry governance, and operational best practices to ensure scalable platform adoption across teams
  • Evolve the observability platform as an internal product focused on reliability, usability, adoption, and engineering enablement

Why this role matters

This role is part of a strategic transformation to establish a unified observability and monitoring capability across Miele. The goal is not simply to implement tools, but to create an end-to-end ecosystem that turns telemetry data into operational intelligence, enabling engineering teams to operate reliable, measurable and observable services resulting in better customer experience.

You will play a key role in building the technical foundation for operational intelligence, reliability engineering, and digital experience monitoring across the organization.

About you

You have a strong platform engineering mindset and enjoy building scalable observability ecosystems that cover telemetry pipelines, monitoring, alerting, search, and digital experience monitoring.

What you bring

  • Several years of experience in a senior engineering role such as Software Engineer, DevOps Engineer, SRE, Platform Engineer, or Security Engineer
  • Strong experience with observability platforms.
  • Exposure to tools such as Splunk, Elastic, Dynatrace, Grafana, Datadog, New Relic, or similar platforms
  • Experience with search, data pipelines, ingestion, retention, and analytics
  • Understanding of telemetry cost, governance, sampling, and optimization
  • Experience working with cloud platforms, Linux, Docker, Kubernetes, and distributed systems
  • Scripting or automation skills in Python, Ruby, or similar languages
  • Familiarity with APM, RUM, synthetic monitoring, alerting, incident management, and ITSM integrations
  • Experience defining and measuring SLIs, SLOs, SLAs, and monitoring KPIs
  • Experience in vendor evaluation, technical PoCs, and platform selection processes
  • Strong communication skills with the ability to bridge technical and business stakeholders
  • A proactive, analytical, and growth-oriented mindset

What makes you successful

The right person for this role combines strong platform engineering capabilities with deep technical expertise and long-term strategic thinking. You will connect business outcomes with engineering decisions, design scalable systems, and enable teams through automation, self-service capabilities, and clear operational standards.

Most importantly, you care about impact: building an observability capability that improves reliability, efficiency, transparency, and decision-making across the organization.

Miele

About Miele

Since being founded in 1899 Miele has followed its 'Immer Besser'​ brand promise.

As the world’s leading manufacturer of premium domestic appliances, we create delightful experiences – not only with regard to the quality of our products, but also in terms of performance, convenience, design and sustainability. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime.

Our product portfolio includes kitchen appliances such as ovens, steam ovens, refrigerators, coffee machines and dishwashers as well as vacuum cleaners, washing machines and dryers. Dishwashers, washer-extractors and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical applications augment this line-up.

Miele is a family-run company in the fourth generation with eight production plants in Germany as well as one plant each in Austria, the Czech Republic, China and Romania. The company is represented with its own sales subsidiaries and via importers in almost 100 countries. In the 2020 fiscal year, the Miele Group achieved sales of 4.5 bn, 6.5% more than in 2019. Miele employs around 20,944 people worldwide.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Gütersloh, DE
Year Founded
1899
Website
miele.com
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