In this position, you’ll be based in the Bristol or London office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
Computershare have an exciting opportunity for a Lead Engineer Identity to join our CTO group under Global Infrastructure Engineering, focusing on strategy, implementation, and advanced support.
The Global Chief Information Officer (CTO) group is responsible for planning, designing, building, and running technology services. The CTO teams span architecture, infrastructure, service operations, compliance, and technical support.
We ensure that colleagues around the world have access to the technology and agreed service levels that they need to take care of their clients and their clients’ shareholders, employees, and customers.
The Lead Engineer Identity leads the strategy and execution of modern digital workplace solutions, driving M365 transformation. The role enhances employee productivity and collaboration while aligning technology with business needs, creating a flexible, user-centric global workspace.
Other key duties and responsibilities are as follows:
Technical Management: Oversee design, implementation, and maintenance of modern workspace identity services (Entra ID, Active Directory, Conditional Access, MFA, identity lifecycle, SSO, Managed Identities, Enterprise Applications, etc).
Strategy & Innovation: Define and drive workspace identity strategy, leveraging emerging technologies to enhance productivity and employee experience.
Solution Design: Ensure effective design, implementation, and integration of directory services aligned with business goals.
Stakeholder Management: Partner with executives and cross-functional teams (IT, HR, Facilities) to align initiatives with business strategy.
Change & Adoption: Lead change management efforts, including training and adoption of new workspace solutions.
Performance Optimization: Track KPIs, analyse user feedback, and drive continuous improvement.
Compliance & Security: Ensure solutions meet regulatory and security standards in collaboration with InfoSec teams.
Team Leadership: Foster innovation and continuous improvement across the team by cultivating a culture of learning, experimentation, and knowledge sharing. Provide structured support and mentoring to develop Identity engineers and Operations team members, enabling capability growth, increased ownership, and consistent delivery of high-quality outcomes.
Functional Knowledge: Strong expertise in Agile/Scrum practices, facilitation, and negotiation. Deep domain knowledge of workspace identity systems with the ability to apply and share industry best practices.
Business Experience: Solid understanding of cross-functional team dynamics and stakeholder engagement to drive business and departmental outcomes.
Leadership Skills: Experience managing and mentoring teams, ensuring quality delivery, and contributing to large-scale continuous improvement initiatives.
Change Leadership: Ability to drive change in complex environments, manage dependencies, and deliver business outcomes effectively.
Impact: Direct responsibility for delivering and maximizing value from the Modern Workspace strategy through strong stakeholder partnerships.
Interpersonal Skills: Excellent communication, collaboration, and influencing skills, with the ability to build relationships, challenge constructively, and respond effectively.
Qualifications & Expertise
Essential:
Preferred:
Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards that can be tailored to support you and your family
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Welcome to a world of potential
Computershare can genuinely be considered an Australian success story. From modest beginnings in 1978, we have become the recognised global leader in our field, employing over 12,000 people in around 90 offices worldwide.
Our success can be attributed to many factors, not least of which is our ability to attract and retain high calibre employees. With a strong focus on delivering certainty, ingenuity and advantage to our clients, we promote an entrepreneurial spirit and an enterprise-wide commitment to service excellence.
Our diverse portfolio of services and products across our entire group of companies, offers the opportunity to expand your skills, experience and responsibilities across a range of industries both locally and internationally. Opening up a world of potential for you.
If you are looking for that first step or next step in your career, we encourage you to visit careers.computershare.com, or please explore the rest of this site for more information about our business, culture and values.
