Location: Jersey City (Hybrid)
In this position, you’ll be based in the Jersey city office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex
We give you a world of potential
Technology Services (CTS) partners with global businesses to deliver IT support, develop new products, and drive innovation. With ~1,800 employees, CTS operates through three groups: CIO, CTO, and COO.
CIO Group Aligns with business units to drive strategy, initiatives, and continuous improvement through innovation and product practices.
CTO Group Responsible for designing, building, and managing technology services, including architecture, infrastructure, operations, and support, ensuring global service delivery.
COO Group Focuses on delivering digital transformation for Issuer Services to enhance client, shareholder, and customer experience.
A role you will love
This role sits within the CTO group under Global Infrastructure Engineering, focusing on strategy, implementation, and advanced support.
The Lead Engineer Identity leads the strategy and execution of modern digital workplace solutions, driving M365 transformation. The role enhances employee productivity and collaboration while aligning technology with business needs, creating a flexible, user-centric global workspace.
Other key duties and responsibilities are as follows:
Technical Management Oversee design, implementation, and maintenance of modern workspace identity services (Entra ID, Active Directory, Conditional Access, MFA, identity lifecycle, SSO, Managed Identities, Enterprise Applications, etc).
Strategy & Innovation Define and drive workspace identity strategy, leveraging emerging technologies to enhance productivity and employee experience.
Solution Design Ensure effective design, implementation, and integration of directory services aligned with business goals.
Stakeholder Management Partner with executives and cross-functional teams (IT, HR, Facilities) to align initiatives with business strategy.
Change & Adoption Lead change management efforts, including training and adoption of new workspace solutions.
Performance Optimization Track KPIs, analyse user feedback, and drive continuous improvement.
Compliance & Security Ensure solutions meet regulatory and security standards in collaboration with InfoSec teams.
Team Leadership Foster innovation and continuous improvement across the team by cultivating a culture of learning, experimentation, and knowledge sharing. Provide structured support and mentoring to develop Identity engineers and Operations team members, enabling capability growth, increased ownership, and consistent delivery of high-quality outcomes.
Key Responsibilities
What will you bring to the role
Functional Knowledge Strong expertise in Agile/Scrum practices, facilitation, and negotiation. Deep domain knowledge of workspace identity systems with the ability to apply and share industry best practices.
Business Experience Solid understanding of cross-functional team dynamics and stakeholder engagement to drive business and departmental outcomes.
Leadership Skills Experience managing and mentoring teams, ensuring quality delivery, and contributing to large-scale continuous improvement initiatives.
Change Leadership Ability to drive change in complex environments, manage dependencies, and deliver business outcomes effectively.
Impact Direct responsibility for delivering and maximizing value from the Modern Workspace strategy through strong stakeholder partnerships.
Interpersonal Skills Excellent communication, collaboration, and influencing skills, with the ability to build relationships, challenge constructively, and respond effectively.
Qualifications & Expertise
Essential:
Preferred:
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture
Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
Income protection Our package includes short and long-term disability benefits, life insurance and supplemental life insurance
And more Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
Compensation The typical base pay range for this role is USD $95,000 - $135,000 annually. This salary is specific to the Jersey City, and a direct currency conversion will not be representative of salaries in our other global locations. For salaries in other countries please reach out to the talent acquisition partner recruiting for this role.
The deadline to submit the resumes would be on: June 23, 2026
Welcome to a world of potential
Computershare can genuinely be considered an Australian success story. From modest beginnings in 1978, we have become the recognised global leader in our field, employing over 12,000 people in around 90 offices worldwide.
Our success can be attributed to many factors, not least of which is our ability to attract and retain high calibre employees. With a strong focus on delivering certainty, ingenuity and advantage to our clients, we promote an entrepreneurial spirit and an enterprise-wide commitment to service excellence.
Our diverse portfolio of services and products across our entire group of companies, offers the opportunity to expand your skills, experience and responsibilities across a range of industries both locally and internationally. Opening up a world of potential for you.
If you are looking for that first step or next step in your career, we encourage you to visit careers.computershare.com, or please explore the rest of this site for more information about our business, culture and values.
