Fractal

Lead Engineer / Architect - Payments & AI

Fractal  •  Mumbai, IN (Onsite)  •  17 days ago
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Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Role Overview:

We are looking for a hands-on Lead Engineer / Architect with strong payments, transaction processing, and AI/agent engineering experience to design and build AI-driven solutions capable of executing end-to-end transactions across multiple markets.

The role will own the technical solution from requirements and architecture through agent development, payment integration, testing, and successful transaction execution.

Key Responsibilities:

  • Design and build AI agents capable of initiating, processing, and completing end-to-end payment transactions.
  • Understand the payment transaction lifecycle and translate payment requirements into agent workflows, business rules, APIs, and system integrations.
  • Analyze market-specific payment requirements and variations and design configurable, reusable solutions.
  • Define architecture for agent orchestration, transaction state management, tool/API invocation, exception handling, retries, and recovery.
  • Integrate agents with payment platforms, gateways, transaction processing systems, APIs, and enterprise services.
  • Define appropriate boundaries between AI-driven decisioning and deterministic payment/business logic.
  • Develop primarily using Python, LLMs, and appropriate agent frameworks.
  • Implement security, authorization, auditability, observability, and guardrails around agent-driven payment actions.
  • Lead end-to-end testing and demonstrate successful transaction execution for each target market.
  • Provide hands-on technical leadership, conduct design/code reviews, and mentor engineers.

Required Experience:

  • 10+ years of software engineering experience, including architecture and technical leadership.
  • Strong hands-on Python development experience.
  • Proven experience designing and building LLM/GenAI applications and AI agents.
  • Strong understanding of payments and transaction processing.
  • Experience with payment APIs, gateways, transaction processing platforms, or payment services.
  • Strong understanding of payment lifecycle concepts such as transaction initiation, authorization, processing, transaction status, exceptions, and completion.
  • Strong experience with REST APIs, microservices, distributed systems, and cloud platforms.
  • Experience designing enterprise integrations and event-driven architectures.
  • Experience with AWS, Azure, or GCP.

AI / Agent Experience:

  • Experience building AI agents and agent-based workflows.
  • Experience with agent orchestration, tool/function calling, structured outputs, and LLM integration.
  • Experience with frameworks such as LangGraph, LangChain, CrewAI, or equivalent.
  • Experience implementing AI guardrails, evaluation, observability, and human-in-the-loop controls.
  • Ability to determine where AI should be used versus deterministic rules within payment workflows.

Preferred Experience:

  • Experience across multiple payment markets or regional payment ecosystems.
  • Knowledge of payment authorization, clearing, settlement, reconciliation, fraud/risk, disputes, or exception management.
  • Experience with Kafka or other event-streaming technologies.
  • Experience designing configurable architectures supporting market-specific payment variations.

Success Criteria:

The successful candidate will be able to take a payment transaction requirement, design the agent and supporting architecture, build the solution, integrate with the required payment systems, and demonstrate a successfully completed transaction for each designated market.

This is a hands-on architecture and engineering role. The candidate must be comfortable coding, debugging, integrating payment systems, and owning the end-to-end technical solution.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Fractal

About Fractal

Fractal is a globally recognized Enterprise AI company with a vision to power every human decision in the enterprise.

Fractal’s suite of businesses includes Asper.ai (enabling interconnected decisions for revenue growth) and Analytics Vidhya (one of the world’s largest data science communities). Fractal incubated Qure.ai, a global healthcare AI leader enhancing the rapid identification and management of tuberculosis, lung cancer, and stroke. Fractal’s dedicated AI research team is focused on foundational AI advancements, including knowledge-based foundational models, reasoning-based systems, and agentic systems. The team has launched successful products such as MarshallGoldsmith.ai, Vaidya.ai, Kalaido.ai, and the open-source reasoning model Fathom-R1-14B.

Fractal currently has 5500+ employees across 18 global locations including The United States, Canada, UK, Netherlands, Ukraine, India, Singapore, South Africa, UAE, and Australia.

Named Leader by Forrester

Forrester Wave: Customer analytics service Q2 2025

Named Leader by Everest Group

Everest Group Peak Matrix Assessment 2025 for AI and Analytics Services

Great Place to Work

8th year running. Certifications received for India, USA, Australia, and the UK.

‘India’s Best Workplaces for Women’ for five years running by the Great Place to Work® Institute.

For more information, visit fractal.ai

Industry
Consulting & Advisory
Company Size
5,001-10,000 employees
Headquarters
New York
Year Founded
2000
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