Job Description

Lead Engineer

We are seeking a highly skilled Lead Engineer to drive technical delivery and provide leadership within a high-calibre engineering team. This role is a balanced mix of hands-on engineering (50%) and leadership responsibilities (50%).

The Lead Engineer will be responsible for line management, technical excellence, and proactive communication across stakeholders, clients, and colleagues.

This role is ideal for a technically strong leader who thrives in a people-centric environment, values proactive communication, and is eager to shape the future of engineering with AI-driven innovation.

Key Responsibilities:

• Lead technical delivery of projects and initiatives.
• Line manage engineers, fostering growth and development.
• Balance hands-on coding and technical work with leadership duties.
• Conduct daily standups and participate in stakeholder meetings.
• Collaborate with clients and colleagues to ensure alignment and delivery.
• Drive team formation and maintain a high calibre of engineering talent.
• Take ownership and responsibility for outcomes, with autonomy to innovate.
• Promote proactive communication in a hybrid working environment.
• Encourage AI skills development for business and concierge domains.

Requirements

Essential Requirements:

• Proven leadership of software engineering teams.
• Proficiency in at least one programming language: Python, C#, TypeScript, Kotlin, Java, or Go.
• Strong experience building and optimizing systems for performance, scalability, and reliability.
• Hands-on experience with cloud platforms: AWS, GCP, Azure.
• Infrastructure as Code expertise using Terraform.
• Practical experience with DevOps and infrastructure tooling:
• CI/CD pipelines
• Docker
• Kubernetes (K8s)
• Experience with monitoring and observability tools:
• Prometheus
• Grafana
• Datadog
• Experience building and monitoring distributed systems (front-end and back-end).
• Hands-on experience with SQL and NoSQL databases.

AI & Advanced Technologies:

• Demonstrated experience leveraging AI to empower teams and accelerate the software development lifecycle.
• Experience building intelligent systems and workflows:
• Autonomous systems
• Multi-agent architectures
• Exposure to Generative AI tools and frameworks:
• LangGraph
• Crew AI
• Hugging Face
• OpenAI APIs

Good to have:

• Experience with AngularJS.
• Proven track record leading full stack engineering teams across sectors.
• Experience building platforms in the Luxury Hospitality industry.

Benefits

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

Rewards designed around you:

• A competitive salary depending on experience
• Hybrid working. You can combine working from home and working from the office.
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten
• Remote Working Holidays - possibilities to Travel and Work anywhere in the world!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients' members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core
• Genuine career opportunities within a dynamic and international company