Lead Emergency Veterinary Technician (Day Shift) | Full-time

Upstate Veterinary Emergency & Specialty (UVS) | Greenville, SC

$29.00 - $32.00 per hour, based on experience and credentials, plus a $2.00/hour shift differential.

Three 12-hour shifts per week, 8:00 AM – 8:00 PM Rotating weekends andHoliday rotation required

Lead with Purpose in a Fast-Paced Emergency Hospital

Upstate Veterinary Emergency & Specialty (UVS) is seeking an experienced Lead Emergency Veterinary Technician to help guide our Emergency & Critical Care team while continuing to provide exceptional patient care. This is a hands-on leadership role designed for a skilled technician who thrives on the hospital floor, enjoys supporting teammates, and can effectively manage workflow in a dynamic emergency environment.

As the Lead Emergency Veterinary Technician, you will serve as the shift's primary resource for technicians and assistants, helping coordinate patient care, staffing, communication, and workflow while ensuring our patients receive safe, efficient, and compassionate care.

If you're a strong technician who naturally leads by example, enjoys mentoring others, and wants to make a meaningful impact on both patients and team members, we'd love to hear from you.

What You'll Do

This role combines advanced technical skills with day-to-day operational leadership responsibilities, including:

• Providing hands-on support to the ER team throughout the shift

• Leading by example and assisting wherever patient care demands are greatest

• Serving as the primary point of contact for team questions, concerns, and problem-solving

• Monitoring patient flow and department workflow to prevent bottlenecks

• Adjusting staffing assignments in real time based on patient volume and acuity

• Coordinating team coverage during call-outs and changing caseload demands

• Conducting morning and evening team huddles to review caseloads, priorities, and operational updates

• Communicating changes, updates, and expectations clearly throughout the shift

• Completing scheduled emergency department acuity assessments

• Maintaining and updating diversion tracking as needed

• Supporting team members through coaching, mentorship, and real-time feedback

• Identifying training opportunities and partnering with leadership to support professional development

• Addressing client service, patient care, and team concerns promptly and professionally

• Escalating significant concerns to hospital leadership when appropriate

• Promoting a positive, respectful, and collaborative team culture

• Monitoring supply and equipment needs and communicating shortages proactively

• Sharing operational updates, concerns, and feedback with hospital leadership

• Following through on outstanding issues to ensure resolution

What We're Looking For

• Veterinary Technician experience in Emergency, Critical Care, Specialty, or high-volume General Practice settings

• Previous leadership, charge technician, shift lead, or supervisory experience preferred

• Strong understanding of emergency patient triage and workflow management

• Ability to prioritize competing demands in a fast-paced environment

• Excellent communication, coaching, and conflict-resolution skills

• Commitment to teamwork, accountability, and exceptional patient care

• Ability to remain calm, organized, and decisive during high-pressure situations

Preferred Qualifications

• Credentialed Veterinary Technician (LVT, RVT, or CVT) preferred

• Emergency and Critical Care experience strongly preferred

• Experience mentoring, training, or leading veterinary support staff

Why UVS?

At UVS, you'll join a team that values collaboration, continuous learning, and exceptional patient care. Our leaders work alongside their teams, support professional growth, and strive to create an environment where every team member can succeed.

This is an opportunity to continue utilizing your technical skills while stepping into a leadership role that directly impacts patient outcomes, team development, and hospital operations.

Ready to Lead?

If you're an experienced emergency veterinary technician looking for your next leadership opportunity, apply today and help us continue delivering outstanding emergency and specialty care to pets and their families throughout the Upstate region.